We're announcing the most significant new strategic development since the start of the Customer Agent category: Fin now has specialized roles. And starting today anyone can sign up for and deploy the Fin Sales Role in minutes.
Fin is now by far the very best sales agent on the market, and it's been live with some of the most innovative digital brands for months, conversing with thousands of prospects, aiding discovery, building pipeline, booking meetings and starting trials.
We started the Customer Agent category with a focus on service by launching Fin three months after the launch of ChatGPT. Since then Fin has continued to lead the space, today delivering over 2 million resolutions a week for over 8k customers, including Anthropic, DoorDash, Snowflake, Asana, Mercury, Polymarket and many more exceptional brands.
But our vision for Fin has always stretched far beyond service. And for the past 6 months we’ve been building Fin as a single Customer Agent, delivering a seamless experience across all stages of the customer lifecycle.
We do not believe customers or businesses will want multiple agents for different parts of the lifecycle—because the agents won’t have shared memory and goals, and will have to compete with each other, delivering a poor customer experience and sub-optimal business results.
We’ve more roles to come, including another dropping in two weeks. For now please watch our launch video or visit our launch page to learn more: fin DOT ai SLASH sales
January’s @Fin_ai Product Updates are here. We’re walking through what we shipped this month, with real demos and why each change matters for your team and your customer experience.
January highlights:
→ Performance Report (1:03) and Automation Rate: the percentage of total customer conversations Fin resolves end to end, reflecting Fin’s true operational impact. (2:07)
→ Optimize Dashboard: Get AI-powered Suggestions to improve resolution rates based on analysis of conversations that Fin couldn't resolve. (4:46)
→ Content Suggestions: AI-generated articles and edits that clean up duplicate or conflicting content, making it easy to improve Fin in just a few clicks. (5:26)
→ Data & Action Suggestions: Identify the data Fin is missing and the actions it could take to resolve more conversations. (8:59)
→ Image Answers: Fin can now send screenshots, visuals, and even GIFs, making responses clearer and more effective. (11:01)
Everything shown is live today. As always, our teams are shipping at an incredible rate, which means that Fin is getting better every month. We'll be back in February with another set of updates!
Watch Brian, Christine, and Pedro walk through what’s new ↓
$75M of Tokyo real estate is being tokenized on Oasys through GATES Inc.
Why it matters:
→ Fractional ownership for global investors
→ Powered by Oasys L1
→ Built to scale to $200B over time
This isn’t a pilot. It’s a real asset move, live onchain.
👁️🗨️ The identity season has arrived.
Meet Moca Chain — a modular, chain-agnostic, EVM-compatible Layer 1 purpose-built for identity and data, utilizing zero-knowledge proofs for privacy - powered by $MOCA.
We’re building the world’s largest identity network with AIR Kit as the entry point to Moca Chain, where identity protocols and user-centric apps can build on and share a common network of data, users, and applications.
🧵
🔗 Dive deeper into the full article to explore each concept in detail and discover the Web3 players building this new economy:
📘 https://t.co/vLiRYoQATE
🚨 Just published:
"From Labor to Ownership: How Tokenization Is Shaping the Future of Work"
Web3, AI, and decentralized infrastructure are reshaping how we earn.
Here's a breakdown 🧵👇
🔹 AI x On-Chain Agents
The future of work isn’t about working harder—it’s about delegating to AI agents that earn for you.
With the right tools, anyone can launch agents to:
→ Trade, research, manage DAOs, & more.
You prompt. They execute. You earn.
@circle make money by holding reserves (mostly U.S. Treasuries).
In 2024, 99% of Circle’s $1.68B revenue came from interest earned on these assets.
Read more at TokenVC for more deep dive into "How Stablecoins Are Winning Institutional Adoption" 👇
https://t.co/M2Hs17rB0z
🧵 Deep Dive: How Stablecoins Are Winning Institutional Adoption
Stablecoins are quietly becoming the financial rails of the digital economy.
Here’s why institutions—and everyday users—are paying close attention. 👇
#Crypto#Stablecoins#Web3#DeFi