Lokesh Rawat

Student at UL

[Manikant @iamanikant]

@VirginAtlantic @AerLingus Landed at @CSMIA_Official on June 15 and got to know that the baggage was never loaded on to the airplane @DublinAirport . All important docs and sem notes were in the bag.Noone is replying or picking the call. Worst service. Can someone really help?

[Lokesh Rawat @1008Rawat]

I believe the most preferable one would be the personalized shopping because it can save a lot of time by showing the result across various customer touch points, triggered by specific behaviors and the gathered data.
#DigitalOMC22

[Lokesh Rawat @1008Rawat]

Future possible scenarios for AI/Machine Learning could:
1) Personalized shopping
2) Autonomous Vehicles
3) Virtual travel booking agent
#DigitalOMC22

[Lokesh Rawat @1008Rawat]

Future of healthcare is getting worse day by day, either the facilities are not available easily or of it is available it's too costly. We have seen SMIs marketing different brands but none of them are supporting any movement in regards to this. #DigitalOMC22

[Lokesh Rawat @1008Rawat]

Microsoft has shaped the market with Strong Angle III by providing solutions for disaster relief like finding the real time location and much more. #DigitalOMC22

[Lokesh Rawat @1008Rawat]

Blurring the market boundaries allows the company to rule the place, increase the reach and to mould the audience the way they want to.
#DigitalOMC22

[Lokesh Rawat @1008Rawat]

Deliveroo has normalised the new behaviours like people can order their favourite food sitting at home irrespective of any weather or any other situation.
#DigitalOMC22

[Lokesh Rawat @1008Rawat]

It's not evident that consumers have agencies. They are being told what to do or not, without being realized themselves which is all happening because of the prepared algorithms by the organizations and the navigation behaviours of the consumers.
#DigitalOMC22

[Lokesh Rawat @1008Rawat]

Q2. Online tracing by consumers which led to data generation are by giving permission for GPS, prices of products we visited.

#DigitalOmc22

[Lokesh Rawat @1008Rawat]

It's a fair trade only when there is a consent from the consumer side to collect the data from the organization as well as organization can benefit from those data to provide better experience to the consumer.
#DigitalOMC22

[Lokesh Rawat @1008Rawat]

Very interesting and thoughtful lecture today by @Najmehafezieh on digitalization and it's impact on organizations. Many thanks for joining us today. #DigitalOMC22

[Lokesh Rawat @1008Rawat]

Amazon (Gathering customer database)

#DigitalOMC22

[Lokesh Rawat @1008Rawat]

Data breaching is one of the hidden cost in data based online industries, as customers get lots of calls from different companies.
#DigitalOMC22

[Lokesh Rawat @1008Rawat]

I am impressed with two of the online innovations,
1. E-commerce (Online Shopping)
2. Telehealth

#DigitalOMC22