Mike Napper PhD

Missionary planting churches and feeding the hungry, educating the uneducated, developing character for kids via sports.

[Mike Napper PhD @1040project]

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[Mike Napper PhD @1040project]

@united yesterday I was on a flight from Europe back to America. When I arrived, completed customs, there was no way to go from the international terminal to terminal A. We were forced to rent a cab. I called United and asked reimbursement and was refused. Unacceptable!

[Mike Napper PhD @1040project]

@united if we can’t get to Terminal A the first time and miss our flight how are we to get there at any time. Unbelievable

[Mike Napper PhD @1040project]

@united Can you please help the New Orleans United location. They have to be the worst United location in USA. I am 1k and fly close to 100 United. flights a year. From check in to lounge to gate agent. I have never checked in and it go smooth. Must be the rudest.

[Mike Napper PhD @1040project]

@united Does the average flyer think United has felled in customer service?

[Mike Napper PhD @1040project]

@united You say that but when the DM is sent it is rejected.

[Mike Napper PhD @1040project]

@united is anyone else finding United flights to be an absolute nightmare?

[Mike Napper PhD @1040project]

@united well well

[Mike Napper PhD @1040project]

@united We have been on the phone with UA baggage for two days not. Supervisor claims UA is not responsible. 😂 for loosing the lost bag again.

[Mike Napper PhD @1040project]

@united if you loose my bag on a United flight. Then you ship it to me on a different carrier and they loose it. It is not their fault it is yours for using a different carrier. Take responsibility or people will stop using you. Customer service now is horrible with UA.

[Mike Napper PhD @1040project]

@TMobile Swapping 8 lines back to AT&T today. T-Mobile is horrible and too expensive.

[Mike Napper PhD @1040project]

@united Honestly, you guys say “sorry” here, but then send a DM saying you can’t help. That’s not customer care—that’s passing the buck. Feels like the same service you’d expect in a 3rd world country. #DoBetter

[Mike Napper PhD @1040project]

@united has drastically changed their customer service and loyalty to premier customers. Many canceled flights, endless delays, and zero clarity on what’s happening. My bag was totally damaged and they are refusing responsibility. Travelers deserve better. 1k is nothing to them.

[Mike Napper PhD @1040project]

Drilling clean water in the heart of Africa

[Mike Napper PhD @1040project]

Feeding thousands a day

[Mike Napper PhD @1040project]

@TMobileHelp T-Mobile has addressed it but has not fixed the issues. Unbelievable I pay for a service then get suspended for using it.

[Mike Napper PhD @1040project]

@TMobile Sales an international plan for $50 a month. I buy it and use it for two months. Now I am banned for using international plan for 12 months. @ATT I shall return.

[Mike Napper PhD @1040project]

@TMobileHelp T Mobile keeps saying in public we want to make this right. Then ask me to DM them. DM is full of lame excuses.

[Mike Napper PhD @1040project]

@TMobileHelp be careful using T-Mobile if you travel internationally. After paying for their Global plan, they said that I used too much Internet and now I’m suspended automatically for one year. Absolutely horrible.

[Mike Napper PhD @1040project]

@TMobileHelp I was told over the phone that your system automatically suspended my international internet after paying for it. It is now suspended for 1 year. Ridiculous.