.@SpiritAirlines 24 hours has past since she missed her connecting flight due to delays caused by your airline. In those 24 hours I have STILL not been able to reach customer service- Twitter has been the closest thing to an interaction so far.
.@SpiritAirlines has a bot replying to all the complaints tweeted at them, asks us to DM the confirmation code, but doesn’t have anyone actually working towards any solutions.
My family member has been stuck at the Orlando Airport since last night due to a delay causing her to miss her connecting flight. She has received no assistance from @SpiritAirlines in rebooking her flight and we’ve been trying to reach customer service since 8pm…