11:FS Pulse

Pulse is a unique competitor benchmarking platform, giving you access to the #UX strategies & customer journeys from thousands of leading #fintech and bank apps

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The 2024 11:FS Pulse report is officially here! 🚀🚀

Now in its third year, this is our must-read guide for all you product and UX folks working in financial services.

Here’s the report author, Joe Colchester, to give you a look inside. Get your copy at: https://t.co/6kMoS23bX6

[11:FS Pulse @11FSPulse]

🤩 The responsiveness to interaction, whether through open banking or transferring within the app, perfectly adds to Chip’s user-friendly appeal

Pulse score = 4.8/5 ⭐️

#fintech #UX

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Our Pulse Pick of the Week goes to @Get_Chip's transferring and deposits journey for its straightforward yet refreshing UI, concise navigation and transaction security. 🏆

[11:FS Pulse @11FSPulse]

🤝 The key highlight of this journey is the spacious and well-designed display of interactive elements ensuring that users won’t feel overwhelmed. Users receive clear feedback at each stage and must confirm amounts, building trust.

[11:FS Pulse @11FSPulse]

📚 We also appreciate the friendly and visually appealing graphics and simple language, which make the platform more accessible and help users digest the wealth of information provided.

Pulse score = 4.6/5 ⭐️

#fintech #UX

[11:FS Pulse @11FSPulse]

Our Pulse Pick of the Week goes to @moneyboxteam for their exploring mortgage application journey. ❤️

[11:FS Pulse @11FSPulse]

🌅 This journey allows users to include a range of saving methods, including round-ups, allowing for even more accuracy and transparency and creating a clear picture in mind.

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If you're keen to see more journeys and insights on fintechs in the Middle East and beyond, book your demo with our team today! https://t.co/SSeMjjHl2N

[11:FS Pulse @11FSPulse]

Brad's great. We love Brad. But Brad has a lot of questions.

This week he was asking our Head of Product, Joe, about his favourite fintechs from the Middle East that are available on Pulse.

[11:FS Pulse @11FSPulse]

👉 One standout feature is the auto-fill capability, which uses past usage and performance data to streamline the budgeting process, making it highly convenient for users.

Pulse score = 4.8/5 ⭐️

#fintech #UX

[11:FS Pulse @11FSPulse]

Our Pulse Pick of the Week goes to @RocketMoneyApp for their exceptional approach to managing settings and budgets. ❤️

[11:FS Pulse @11FSPulse]

👉 Despite the multi-step process involved in budget setting, Rocket Money ensures that each step is adequately broken down to minimise fatigue.

[11:FS Pulse @11FSPulse]

👉 Additionally, we like their use of visual aids, such as progress bars, score graphs, and detailed breakdowns, which effectively engage users and encourage regular monitoring of their credit scores and reports.

Pulse score = 4.8/5 ⭐️

[11:FS Pulse @11FSPulse]

Our Pulse Pick of the Week goes to @CapitalOne for their ‘Navigating CreditWise credit scoring’ journey. ❤️

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👉 We appreciate how they build user trust and credibility by offering detailed, transparent information about credit scores and contributing factors, all within a consistent visual design.

[11:FS Pulse @11FSPulse]

👉 Plus, with the dedicated support of a personal banker at your fingertips, RappiCard truly puts users in control.

Pulse score = 4.2/5 ⭐️

#fintech #UX

[11:FS Pulse @11FSPulse]

Our Pulse pick of the Week goes to @RappiPay's redefining the card management journey with its cutting-edge app.

[11:FS Pulse @11FSPulse]

👉 Enjoy enhanced security with dynamic CVV codes, ensuring transactions are always safe. Simplifying life with easy bill payments, flexible instalment plans, and instant cash advances.