udangshree dilip

[udangshree dilip @1602Dilip]

@urbancompany_UC Pathetic service & customer care support

[udangshree dilip @1602Dilip]

@urbancompany_UC Could you please advise how to speak with your customer support as Ria your AI agent is pathetic and useless

[udangshree dilip @1602Dilip]

@HiltonHotels I have Dmd you

[udangshree dilip @1602Dilip]

@HiltonHotels For a brand like Hilton, this rigid and insensitive approach is unacceptable. Hospitality should include compassion, not just policies. @HiltonHotels

[udangshree dilip @1602Dilip]

@HiltonHotels Hi Denise

[udangshree dilip @1602Dilip]

@HiltonHotels assurance.

The most disappointing part is the complete lack of empathy. This was a genuine medical emergency involving my mother, and we even have supporting documents. We weren’t insisting on a refund—just a fair chance to use the booking later.

[udangshree dilip @1602Dilip]

@HiltonHotels they would process it. We acted immediately, and MMT sent the email by 7:30 AM.
However, the hotel then changed their stance—agreeing to cancel but charging the full amount (~₹15,000).
When we requested a modification instead, we received vague responses with no

[udangshree dilip @1602Dilip]

@HiltonHotels Extremely disappointed with the experience at Hilton Mumbai Airport.

We made a booking on 1st May (7 PM) via MakeMyTrip, but had to cancel at 2:30 AM due to a medical emergency.

On a recorded call, the hotel clearly told us that if MMT sends a cancellation email.

[udangshree dilip @1602Dilip]

@Onlinezarateam I got a call but couldn’t hear anyone

[udangshree dilip @1602Dilip]

@Onlinezarateam I have followed you guys back!

[udangshree dilip @1602Dilip]

@ZARA Does Zara always have such terrible customer service? I haven’t received any update from your side here. The manager at the Phoenix Mall store in Pune was extremely unprofessional and unhelpful. How exactly is my issue supposed to be heard or resolved if there is no respnse

[udangshree dilip @1602Dilip]

@ZARA @ZARA_Care I did reach out over dm, but no response from your end

[udangshree dilip @1602Dilip]

This is such a pathetic experience @ZARA

[udangshree dilip @1602Dilip]

Customers pay a premium for Zara products—this kind of arrogant behaviour is unacceptable. Do better. Also may I know why there is price difference of the same product and why is there a lesser price tag hidden under a higher price @ZARA

[udangshree dilip @1602Dilip]

Worst experience at Zara, Phoenix Mall Pune. Wnt to return a gifted item after confirming at purchase that a separated price tag would still allow a return. The store manager refused without even checking, was rude, and walked away when asked about the price difference @ZARA

[udangshree dilip @1602Dilip]

@delhivery @help_delhivery @delhivery Any update? This is the 15th day

[udangshree dilip @1602Dilip]

Any idea why this is being returned @ZARA @delhivery @help_delhivery??
This is my 7th product which is getting rescheduled and then returned! Can @ZARA stop using Delhivery as their courier partner

[udangshree dilip @1602Dilip]

I was promised my product will be picked up within 24 hours, this was promised by the customer service team 3 days ago yet my product has still not been picked up! Awaiting response @delhivery @help_delhivery

[udangshree dilip @1602Dilip]

@delhivery This is the most pathetic courier service ever! All my return pickups have always been rescheduled or cancelled without checking! Customer service is terrible! Products get cancelled without checking! No one responds to your queries! Third class service

[udangshree dilip @1602Dilip]

@help_delhivery @delhivery Yet again, I am facing the same problem! My pickup is not happening and it’s getting rescheduled even when I am not doing it-Can someone help???