Jenna Louise

[Jenna Louise @160Jenna]

@Exturn527 @currys That’s awful. I’ve heard of so many who have had experiences such as this. I can’t believe it is still happening. It’s disgusting from such a large company. I’m glad you got sorted in the end but the stress it causes is just irresponsible.

[Jenna Louise @160Jenna]

Anyone successfully complained to @currys before? I’m in talks with the financial ombudsmen and a legalteam taking legal action as I am four weeks past return and still waiting on a refund for a returned freezer - and Christmas is this week - no freezer, no refund and no food…

[Jenna Louise @160Jenna]

@cazybear @currys @ao Thank you for this. I definitely will. I certainly won’t be using currys again. Ever.

[Jenna Louise @160Jenna]

@cazybear @currys Thanks for this. I have written a strong letter and posted it today, re: consumer rights act, and my right to use the civil procedure rules to take court action. I’m disgusted that a day before Christmas Eve still no refund, no freezer, so no food.glad you got sorted. Thankyou!

[Jenna Louise @160Jenna]

@currys I’ve tried this - and was told on the call to Currys yesterday that it would be in today. And still nothing. It’s Christmas Eve tomorrow. No money no food. Utterly disgusted. I’m in talks with the financial ombudsmen regarding Civil Procedure Rules, and the consumer rights act.

[Jenna Louise @160Jenna]

@tlander93 @currys This is my point too. Quick enough to take the money when I order but can’t refund weeks after they collected it back?

[Jenna Louise @160Jenna]

@Custom_UpdatHQ Thanks but no thank. I’ve already contacted via here, live chat on the website and called them directly. Still nothing - so now I have no choice but to take matters further

[Jenna Louise @160Jenna]

@shearersbuddy @currys Thanks for the info, it’s about the lack of refund a month later after returning the freezer unused. Also about having small children, ill health myself, and now the lack of food, money or freezer in the days before Christmas. I’ll defo be looking into this. Thank you

[Jenna Louise @160Jenna]

@currryshelpcntr Nope. Done this and still nothing. I’ve already contacted rip off Britain and the local papers. See what they say.

[Jenna Louise @160Jenna]

@CustomerCl39318 Nope. Done this and still nothing. I’ve already contacted rip off Britain and the local papers. See what they say.

[Jenna Louise @160Jenna]

@jaysta1979 @currys No and I won’t be ever again - nor will anyone else I know after they find out how awful they are. Absolute disgrace preying on people the way they do. Customer service is a joke.

[Jenna Louise @160Jenna]

@currys Already spoken to someone via dm and will be calling currys directly soon as the lines open. Lies after lies @RipOffBritain20 @RipOffBritain1

[Jenna Louise @160Jenna]

@WirralGlobeNews @WirralGlobeNews great story for you - look at the sheer amount of complaints @currys has! Lack of refunds for returns and lack of promised deliveries. Awful company!

[Jenna Louise @160Jenna]

@jayavfc61 @currys Wouldn’t trust @currys anyway Jay. I Returned a freezer 4 weeks ago, still no refund and spoke to at least 6 different people who all keep lying about when I will get it. Now taking legal action. No food no refund right on Christmas just empty promises. Absolute joke!

[Jenna Louise @160Jenna]

@ask_hub85977 I’ve spoken to at least 6 different people from currys on 6 occasions only to be told lie after lie about when I will receive it. This has to go further now

[Jenna Louise @160Jenna]

@ask_hub85977 Nope! Tried that! Calls, emails, live chat. Everything. Taking this much much further now

[Jenna Louise @160Jenna]

it’s not good is it. Customer service tells you that it’s been processed when in actual fact it’s another wait for 72 hrs. Load of rubbish. Won’t we’ve buy from here again! Wait until my legal team get in touch! Currys!!!! @WirralCouncil @WirralGlobeNews

[Jenna Louise @160Jenna]

@Year1R Looks like they had an amazing time! Thank you for taking them! ♥️

[Jenna Louise @160Jenna]

@heygarthyear5 Thank you for taking them! From what I’ve heard so far, a fun trip on the whole ♥️

[Jenna Louise @160Jenna]

@heygarthyear4 Fantastic!! Looks amazing 👏