AO

We’re AO and we’re here to brighten your day with the latest appliances & electricals! Need some help? Drop us a message 💬

[AO @ao]

@DaveN68773368 @johnrobertsAO Hi Dave, we aim to respond within 24-48 hours for all messages and our offices close at 7pm during the week meaning there's nobody manning the messages after this time sadly. I've replied to your DM as requested. Thank you, Becky AO

[AO @ao]

@cazzirocks @johnrobertsAO Good morning. I am really sorry to hear you've been experiencing an issue for weeks, this is never what we expect. Please could you send us a DM with your order details so we can help get this sorted asap? Thanks, Rachel AO

[AO @ao]

@helen_ruggles4 @TheFCA @ICOnews Good evening Helen. I am so sorry to hear there is an issue with your order but rest assured we can look into this for you. If you could send us a DM with your order number, postcode and email address so we can look to help? Thanks, Becky - AO

[AO @ao]

@L22KD @johnrobertsAO @AlbertsSchloss @RickParfittJnr Good morning, Kevin,

Thanks for reaching out to ourselves and for tagging our customer service team.

I am sorry you are yet to receive a response and want to assure you our customer service team are here to help.

Please DM our official account and I will reply,

Brandon
AO

[AO @ao]

@ResellDecadence @johnrobertsAO @AlbertsSchloss @RickParfittJnr Good morning, I am sorry to hear there's been a problem with your order. If you do still need help with this, please can you pop us a DM with the order details and we'll be happy to assist you further. Thanks, Becky AO

[John Roberts @johnrobertsAO]

Well, @AO’s Christmas Party was definitely a night to remember and all the sore heads were worth it! Huge thanks to @AlbertsSchloss for making it an amazing time, @RickParfittJnr for rocking the dancefloor and our @ao team for proving once again that there ain’t no party like an AO party. #OfficeChristmasParty

[AO @ao]

@patrickjlaw @AoSupportDM Hi Patrick, please only message our main account. We are not affiliated with @AoSupportDM it is a spam account.

[AO @ao]

@blueplummy1966 @johnrobertsAO Good morning. I am sorry to hear there is a problem with the cooker your friend has purchased. If you can send a DM to us with the order details, we can certainly look into this further. Thanks, Becky AO

[AO @ao]

@krissayswat @johnrobertsAO Hi Krish, I'm sorry for the trouble in the delivery of the Smeg cooker. I can see a member of the Customer Service Team will give you a call around 3pm later today to discuss the issue.

[AO @ao]

@1958oldschool1 @johnrobertsAO Hi Shelley, thanks for your response. You can contact John using the following email address - [email protected]. One of our customers resolutions team who are the highest point of contact will be back in touch with you directly. Thanks, Rachel AO

[AO @ao]

@BarryEv10216881 @johnrobertsAO Good morning Barry, thank you for taking the time get in touch with us today, I do hope you're well.

To enable us to provide effective support and ensure your concerns are resolved please kindly can you send a private message to ourselves and we will be in touch.

Brandon
AO

[AO @ao]

@Taneeeeya @johnrobertsAO Good morning,

Thank you for taking the time to reach out to us, I do hope you're well.

I can see that you have spoken with our assistant manager Dan who is due to ring you back tomorrow.

If there is however anything further we can help with please let us know.

Brandon
AO.

[AO @ao]

@keithtait751 @johnrobertsAO @cherryhealey @BBCOne Hi Keith, I am sorry you feel this way. So I can look into this further can you please send us a DM with your order details. Cameron AO

[AO @ao]

@trixie_p100 @johnrobertsAO @Beko @MartinSLewis Morning Trixie. I'm truly sorry to learn of this. Please send us a direct message with your order details and we will take a look into this for you. Danielle

[AO @ao]

Two legends, one court! 🏃‍♂️🐻
Great to see @usainbolt last night at the @thundernetball match.

#AOLetsGo

[AO @ao]

@AnnieSnowden @johnrobertsAO Hi Ann. I'm truly sorry to hear this. We're more than happy to take a look into this for you and see what we can do to help. Please send us a message with the order details. Danielle

[AO @ao]

@David58022310 @johnrobertsAO Hi David, further to the below, please DM us privately with your order details for security reasons. Or you can use [email protected] or call the team directly on 0344 324 9222. Best wishes, Michael AO

[AO @ao]

@David58022310 Good morning David, thank you for reaching out to our CEO John. I'm sorry to hear about your recent experience. If you can very kindly share your order number, delivery postcode and registered email and some details on what's happened we'll take a look. Take care, Michael AO