Mumsie Moo

[Mumsie Moo @cazzirocks]

@johnrobertsAO I wonder if you could please take ownership of an issue I’ve been having with your company for weeks now. I’m being passed from pillar to post with no one taking any control or ownership. I’m chasing constantly and getting nowhere

[Mumsie Moo @cazzirocks]

@HowdensJoinery As I have stated. I want a full refund not yet another repair

[Mumsie Moo @cazzirocks]

@HowdensJoinery Not impressed with customer service. Dryer not worked since installed 2 months ago and getting run around from manager, Kevin at Yeovil. Already been repaired once and you insist on another repair. I don’t want the Lamona machine anymore. It is not safe.

[Mumsie Moo @cazzirocks]

@ExcelsiorCoach one of your coaches BU74 YVF was driving in a dangerous manner this morning up the A3 northbound. I had to take evasive action to stop my car being hit by him!

[Mumsie Moo @cazzirocks]

@skytv I’m trying to get hold of someone as I cancelled my account and sent the equipment back and you confirmed same by email on 7 October and note you are saying I didn’t send it back!!!! Can someone contact me straightaway

[Mumsie Moo @cazzirocks]

@qvcuk Spoke to Danielle from Finance Services who said my complaint wasn’t even escalated when I asked days ago and still waiting for the confirmation email she said she would send within 5 minutes of call ending. Still waiting.

[Mumsie Moo @cazzirocks]

@qvcuk very outdated payment system. Refuse to take extra payments to clear balance earlier and then manager is too busy to speak with you on phone. Shocking customer service from the 1980s

[Mumsie Moo @cazzirocks]

@qvcuk You have taken money out of my account without authorisation. There is no way of seeing how many payments are due without the hassle of phoning you. You can’t make extra payments. You take money when you are not supposed to.

[Mumsie Moo @cazzirocks]

@qvcuk Hi there Stacey-Remember me? I did email you and you didn’t reply when you couldn’t put confirmation in writing about payments. Still not heard from manager as promised either. Today however QVC took an EXTRA UNAUTHORISED payment from my bank. Maybe you could reply to my email.

[Mumsie Moo @cazzirocks]

@qvcuk I have emailed. It is completely wrong you do not show customers to make payments to reduce their balances earlier.

[Mumsie Moo @cazzirocks]

@usaycompare Hi there. Wonder if you could please ask Liam Packer , sales team manager to call me back. I’ve left two messages and I have emailed.

[Mumsie Moo @cazzirocks]

@JustEatUK So as I said, you force people to have a’ credit note’ so they have to order with you again instead of refunding a bad order

[Mumsie Moo @cazzirocks]

@JustEatUK Totally rubbish when you get a cold order and you are forced to take a credit note and not a refund! I don’t want to order through you again. Trouble is you send your drivers with about three orders and if you are last on delivery round you are bound to get cold food.

[Mumsie Moo @cazzirocks]

@frankcfreeman @Big_E 😂😂😂Me too

[Mumsie Moo @cazzirocks]

@tobycarvery Have done!

[Mumsie Moo @cazzirocks]

@tobycarvery I have messaged 5 times via messenger on fb since Saturday. No courtesy of a reply. Had a shocking meal delivered from your Hilsea restaurant on Saturday. Cold. Very poorly packed. Damaged food. Not one of your staff has returned my messages.

[Mumsie Moo @cazzirocks]

@tobycarvery I’m still waiting!!!!!

[Mumsie Moo @cazzirocks]

@tobycarvery I have done. I look forward to hearing back very soon!

[Mumsie Moo @cazzirocks]

@tobycarvery I’ve messaged 6 times so far on fb messenger! Messages read but not replied to. Customer service is shocking

[Mumsie Moo @cazzirocks]

@tobycarvery And how do I message privately

[Mumsie Moo @cazzirocks]

@tobycarvery Could you please explain how to message so I can get one of your managers to reply

[Mumsie Moo @cazzirocks]

@tobycarvery You will know if they don’t 👍🏻