@TMobile@TMobileHelp@SamsClub I switched from Verizon to T-Mobile at Sam's Club. The rep told me my Sam's Club membership would be covered by T-Mobile going forward. I was still charged for my renewal. Who is handling this? I need the charge fixed.
@TMobileHelp I referred a friend via my Refer-a-Friend QR code. They ported from AT&T & activated a new postpaid line ~2 weeks ago, but the referral isn't showing in my account. Can you confirm it's tracked & when my $250 reward will arrive? Happy to DM details.
@TMobileHelp I've got 4 active lines on Experience More, current on all payments, and I'm reviewing my options given rising costs. Would love help finding the best pricing available on my account before I look elsewhere. Can you DM me? #CustomerService
Flying @qatarairways with elderly parents (80+, limited mobility) and a 3yo. Special assistance is on file, but we still don’t have bulkhead seating for our family after contacting support. Would appreciate help from your team — can DM booking details to a verified account.
Traveling with elderly parents (80+, limited mobility) and a 3yo — have a special assistance request on file but still can’t get bulkhead seating for our family through phone support. Can someone from your team help? Happy to DM booking details. @qatarairways
@TMobileHelp Hi — I have an extra line on my account that was added as a free promo line. Can you walk me through how to cancel just that line without affecting my other lines or current plan pricing? Thanks!
@TMobile@TMobileHelp Switched from Verizon to T-Mobile almost 6 months ago through a Sam’s Club rep. My friend and I were promised a $100 referral reward and reimbursement, but we’ve received nothing. I’ve followed up 5-6 times with the rep at Sam’s and Costco with no resolution