@AskAmex Hi I am having significant issues getting in touch with American Express gift card services. I ordered gift card that I did not receive. The customer service team keeps telling me someone will call me and they have not called me.
@AmericanAir is having trouble tonight in RDU unloading bags. It has been 45 minutes and still no bags. The baggage people say the last flights take longer because they don’t have enough staff everyone goes home. Says union rules. This is bad service. AA1155
@AmericanAir Guys. My patience with your airline shortly. The theme of they day is you do t have enough staff scheduled to take care of your customers in a timely manner. My question is why
@AmericanAir gate C35 at DFW is filthy. AA and DFW don’t care enough to keep it clean. Floors are nasty seats are nasty. When I asked the gate they said not enough staff to keep it clean.
@AmericanAir All I wanted was for American Airlines to maintain your fleet and run your airline on time. Delivery me to my destination in the cabin in which I was confirmed. I can under stand weather maintenance is all in your control.
@AmericanAir I got crappy service today. Flight from RDU to CLT canceled due to mechanical. My connection in CLT to lax was missed. Got rebooked from my paid for 1st class seat to row 31. Wow $2200 Terrible start to my vacation. Every employee seemed powerless to help
American Airlines has provided crappy service today. Mechanical problem from RDU to CLT. Caused us to miss our connection. Rebooked our 1st class ticket into row 31. $2200 for crappy seat in back of plane. #Americaairlines