@waitrose is there an issue with your ordering website? It’s not letting me amend or cancel tomorrow’s orders - is says it’s past 2200 but it’s only 1550! Thank you
@RoyalMailHelp I really need your urgent help. My complaint reference is 1-11-510742361 - my package hasn’t been delivered today (after Royal Mail messed up last week’s redelivery) and it’s for my little boy’s birthday which is this week. Can you locate my delivery?
@GWRHelp urgent urgent urgent please hold the 2157 train at Swindon for two minutes as there are a number of people on the Swansea train (due in at 2159) who need to get to Chippenham and Bath. Please please please!
@airpower1982@Books2Cover@penswordbooks Hello - I’d like a signed copy but can’t DM you. Would you mind sending me a message / following me back so I can request one? Thanks, C
@plusnethelp re my tweet from yesterday. No matter what time we try and access our broadband (daytime, evening, middle of the night) we have zero service. Please help!
@plusnethelp our broadband is non-existent... presumably because so many people are using the network and it can’t cope. But, I’m still hopeful you can help - we can’t be without broadband and solely rely on expensive data packages via our mobiles. Please help!
@waitrose Thanks. Just managed to get back on. But only one delivery slot left for the rest of the week... normally there are lots and lots. Suffice to say, I grabbed it!
@GWRHelp Thanks Bradley. I appreciate it. Perhaps I’m your most unlucky customer but I never get anywhere on time (bar last week when we arrived into C’ham a couple of minutes early). The commute should be easy but @GWRHelp is making it untenable.
Nothing but consistent @GWRHelp - train is delayed coming home too. And only five carriages instead of 10. Any update on my earlier tweet re escalating my experience? Thanks!