Bob Horton

[Bob Horton @19Bob58]

@Zara_588 9

[Bob Horton @19Bob58]

@Sofia50020Sofia 17…..16 in the shirt itself and an arse-hole holding it up

[Bob Horton @19Bob58]

@Kirkysr @kejamieson_ 😂😂

[Bob Horton @19Bob58]

@SedberghSchool @SedberghCourses Legend in the making!

[Bob Horton @19Bob58]

@Amazonhelp your service recovery is pants! Another 5 days to wait for a refund after waiting 8 already your fault not mine! Go figure!

[Bob Horton @19Bob58]

#Amazon who's in charge of customer relations?

[Bob Horton @19Bob58]

#amazon well done you've just totally failed recovery with an apology and ANOTHER 5 days to wait for refund you've had my money for months

[Bob Horton @19Bob58]

#amazon quality control. Shabby and they've still got my money after months of pre ordering no refund even though promised!

[Bob Horton @19Bob58]

#Amazon world class service sent 2 defective books and no refund after 8 days poor service recovery

[Bob Horton @19Bob58]

Tell Philip Green to plug the @BHS_UK pensions gap he created https://t.co/kolUxyBkru #BHS #SaveBHS

[Bob Horton @19Bob58]

@HSBC_US @HSBC_UK great! Your switching team only work till 1800 while the rest of the world works 7/24/365 poor recovery good-bye @HSBC

[Bob Horton @19Bob58]

@HSBC_US @HSBC_UK just can't understand such poor service this is twice now in the same day

[Bob Horton @19Bob58]

@HSBC_US No HSBC Uk 03457404404

[Bob Horton @19Bob58]

90 minutes on the phone to HSBC to get them to transfer OUR funds into a new account, please answer someone!

[Bob Horton @19Bob58]

@firstdirecthelp we gave up waiting

[Bob Horton @19Bob58]

@firstdirecthelp it would help if you answered your phones as fast S your tweet

[Bob Horton @19Bob58]

@firstdirecthelp interesting you answer tweets faster than your call centre phones ave 30 minute waits!

[Bob Horton @19Bob58]

@firstdirecthelp you've said that every time we've had to call you!

[Bob Horton @19Bob58]

You win awards for service quote 94% CSAT I must be one of the 6% you discard. 3 weeks and still no account opened! #firstdirect

[Bob Horton @19Bob58]

I'm playing WordBrain and I've just reached brain size 765! #wordbrain #genius #words http://t.co/H4F8SkwnXc