Kayfr @1kherby - Twitter Profile

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6 days ago

@GCBBankPLC , I am writing to publicly call you out over the persistent unauthorized deductions on my credit card. On two separate occasions now, most recently today, 23rd June 2026, at exactly 8:12 AM, you have debited my account without my consent or knowledge. The first was 24GHS, and this morning, another 36.77GHS was taken from me. I have not made any purchases, neither online nor offline, that correspond to these amounts. What makes this even more troubling is that I have previously filed formal complaints with your customer service team regarding these same issues, yet absolutely nothing has been done. No investigations, no refunds, no explanations, just complete silence and continued theft from my account. It is clear that GCB Bank is either unwilling or unable to protect its customers from fraudulent charges, and that is deeply concerning. As a loyal customer, I expect better. I expect transparency, accountability, and swift action when my hard-earned money is involved. But instead, I am left with no choice but to take my grievance public because the internal channels have failed me repeatedly. To every Ghanaian and anyone banking with GCB, please check your statements regularly. This could happen to you too. If you value your financial security and peace of mind, I strongly advise you to reconsider banking with GCB. They have shown that they do not take customer complaints seriously, and I refuse to stay silent while they continue to drain my account. I am demanding a full refund of both amounts, a thorough investigation into these unauthorized transactions, and a public explanation from GCB Bank. I will not let this slide @kwadwosheldon #bankfraud

1kherby's tweet photo. @GCBBankPLC , I am writing to publicly call you out over the persistent unauthorized deductions on my credit card. On two separate occasions now, most recently today, 23rd June 2026, at exactly 8:12 AM, you have debited my account without my consent or knowledge. The first was 24GHS, and this morning, another 36.77GHS was taken from me. I have not made any purchases, neither online nor offline, that correspond to these amounts.

What makes this even more troubling is that I have previously filed formal complaints with your customer service team regarding these same issues, yet absolutely nothing has been done. No investigations, no refunds, no explanations, just complete silence and continued theft from my account. It is clear that GCB Bank is either unwilling or unable to protect its customers from fraudulent charges, and that is deeply concerning.

As a loyal customer, I expect better. I expect transparency, accountability, and swift action when my hard-earned money is involved. But instead, I am left with no choice but to take my grievance public because the internal channels have failed me repeatedly.

To every Ghanaian and anyone banking with GCB, please check your statements regularly. This could happen to you too. If you value your financial security and peace of mind, I strongly advise you to reconsider banking with GCB. They have shown that they do not take customer complaints seriously, and I refuse to stay silent while they continue to drain my account.

I am demanding a full refund of both amounts, a thorough investigation into these unauthorized transactions, and a public explanation from GCB Bank. I will not let this slide @kwadwosheldon
#bankfraud

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