My #WestJet rewards totaled $2448 in my qualifying spend for the 2022 year. I maxed my lifts of $1500 bringing me to $3948. I needed between $3000 and $4999 to maintain Silver. I met the requirements yet #WestJet lowered my status to Teal!!
Thanks Karle Schuster! There are Ks of us out here that have our statuses stolen from us in 2023! 1st time in 28 years I am looking at Air Canada for flights!
We look forward to welcoming Karl Schuster to @WestJet's executive leadership team as our first Chief Loyalty Officer (CLO), where his impressive experience and focus on innovation will take our loyalty program to new heights.
https://t.co/AZG450gkjv
Near gold status Dec 2022 drop to teal starting 01/01/2023! Y? @WestJet responds on FB Messenger to me asking why & 2hr later stops all communications & no answers!
Change your loyalty program, but don't steal what your customers already earned
@WestJet now no better than AC
We look forward to welcoming Karl Schuster to @WestJet's executive leadership team as our first Chief Loyalty Officer (CLO), where his impressive experience and focus on innovation will take our loyalty program to new heights.
https://t.co/AZG450gkjv
@LisaLongball@CompsonLee@WestJet@AHoensbroech Lisa, I have just talked to several members of @westjet loyalty program that automatically lost their status with the calendar turned to 2023! A lot of angry people and @westjet will not respond to any of us
Near gold status Dec 2022 drop to teal starting 01/01/2023! Y? @WestJet responds on FB Messenger to me asking why & 2hr later stops all communications & no answers!
Change your loyalty program, but don't steal what your customers already earned
@WestJet now no better than AC
Uber support is no support
I have been trying to log a complaint since November 17. Cannot find a phone number anywhere?? tried app but nothing there to accommodate the complaint I have... tried an email at which closed the issue... enough is enough!