@MiIndiaSupport is encouraging people to 'go out' to their service centres during lockdown for a product replacement, purchased online. @XiaomiIndia is that how you sell online? should have bought from @amazon instead.
@XiaomiIndia why don't you guys operate like any other online seller? like @amazon or @Flipkart , they never ask you to go anywhere in case we receive a faulty product. they send a replacement & collect the old one. Thats how online selling works right?
@XiaomiIndia I chose to buy online bcz any retail outlet is minimum of 60kms & 2 hours away from where I live, now the cost of time & transportation will be more than that of the product itself.