FOR THE FIRST TIME IN 53 YEARS, THE KNICKS ARE NBA CHAMPIONS 🏆
New York defeats San Antonio 4-1 in the NBA Finals, capturing their third championship in franchise history!
Last quarter I rolled out Microsoft Copilot to 4,000 employees.
$30 per seat per month.
$1.4 million annually.
I called it "digital transformation."
The board loved that phrase.
They approved it in eleven minutes.
No one asked what it would actually do.
Including me.
I told everyone it would "10x productivity."
That's not a real number.
But it sounds like one.
HR asked how we'd measure the 10x.
I said we'd "leverage analytics dashboards."
They stopped asking.
Three months later I checked the usage reports.
47 people had opened it.
12 had used it more than once.
One of them was me.
I used it to summarize an email I could have read in 30 seconds.
It took 45 seconds.
Plus the time it took to fix the hallucinations.
But I called it a "pilot success."
Success means the pilot didn't visibly fail.
The CFO asked about ROI.
I showed him a graph.
The graph went up and to the right.
It measured "AI enablement."
I made that metric up.
He nodded approvingly.
We're "AI-enabled" now.
I don't know what that means.
But it's in our investor deck.
A senior developer asked why we didn't use Claude or ChatGPT.
I said we needed "enterprise-grade security."
He asked what that meant.
I said "compliance."
He asked which compliance.
I said "all of them."
He looked skeptical.
I scheduled him for a "career development conversation."
He stopped asking questions.
Microsoft sent a case study team.
They wanted to feature us as a success story.
I told them we "saved 40,000 hours."
I calculated that number by multiplying employees by a number I made up.
They didn't verify it.
They never do.
Now we're on Microsoft's website.
"Global enterprise achieves 40,000 hours of productivity gains with Copilot."
The CEO shared it on LinkedIn.
He got 3,000 likes.
He's never used Copilot.
None of the executives have.
We have an exemption.
"Strategic focus requires minimal digital distraction."
I wrote that policy.
The licenses renew next month.
I'm requesting an expansion.
5,000 more seats.
We haven't used the first 4,000.
But this time we'll "drive adoption."
Adoption means mandatory training.
Training means a 45-minute webinar no one watches.
But completion will be tracked.
Completion is a metric.
Metrics go in dashboards.
Dashboards go in board presentations.
Board presentations get me promoted.
I'll be SVP by Q3.
I still don't know what Copilot does.
But I know what it's for.
It's for showing we're "investing in AI."
Investment means spending.
Spending means commitment.
Commitment means we're serious about the future.
The future is whatever I say it is.
As long as the graph goes up and to the right.
Our CTO asked for a “single pane of glass dashboard” that shows literally everything happening in IT.
I told him that’s impossible without significant architecture changes and at least 2 new platforms.
That’s a lie.
I already have a single pane of glass: it’s a browser tab with our monitoring tool and 10 custom filters.
If he got access, he’d start asking questions like “why is CPU at 92% here” and “what’s this alert.”
Then I’d have to explain, and explaining is unpaid emotional labor.
So I built him a fake dashboard in PowerPoint.
The graphs are just animated GIFs looping the same fake data forever.
He stares at it in meetings and says things like “I can see our resilience story improving in real time.”
Everyone is dumb except me.
I should get a raise.
Quick update: not dead.
$FIG Q1 results:
→ 46% YoY revenue growth, accelerating for the 2nd straight quarter
→ Net Dollar Retention Rate increased to 139%, our highest rate in over two years
→ Raising 2026 revenue guidance for the year
Design matters more than ever.
I’m not confident that any important email I send will get seen.
Even if’s important to them and we are mid cycle.
There is simply too much noise in the inbox.
My solution has been getting on a texting basis earlier, in all evaluations.
Not in a weird, pushy way. In a human way.
I started noticing the moments where a text just made more sense than an email.
Like if they're late for the Zoom.
Instead of sending a "just checking if you're still joining" email that they'll see after the call, a quick text gets them in the room.
"Hey, still good for our call at 3 PM? It’s Brian.”
Done.
Or you run a big presentation with your champion and 4 others.
"How do you think it went!?”
My recommendation is not to abandon email.
But text earns you a different kind of access. Faster. More candid. More human.
The reps who figure out how to earn that number early and use it the right way.
Have a real edge as email gets noisier.