Olivia
Online
20000Academy.com
@20000Academy
Tips & Tricks for IT Service Management, ITIL and ISO 20000
Joined November 2012
4.3K Following
6.7K Followers
7.2K Posts
From the archive | ITIL Service Desk types – all available classifications https://t.co/jwQFMQjA3r | 20000Academy
From the archive | ITIL Continual Service Improvement – increasing maturity level https://t.co/xSQcxjNzLz | 2000Academy
From the archive | ITIL Service Level Management – one of the most important ITSM processes https://t.co/hAotu0gVqZ | 20000Academy
From the archive | ITIL Information Security Management – concept and interfaces https://t.co/wsyMXeVupK | 20000Academy
Who to follow
Dejan Kosutic 
@Dejan_Kosutic
CEO at Advisera | Expert in cybersecurity management, ISO 27001, NIS2, and DORA.
CallTower Inc
@calltower
CallTower is at the forefront of transforming global communication, redefining how businesses connect and collaborate across the globe.
Ville-Veikko Helppi
@WippleH
Tech and Biz | Passionate about embedded SW/HW, cloud technologies and IoT across verticals | Hands-on. Product Management at @NordicTweets
From the archive | ITIL Application Management torn between development & operation https://t.co/mHNyqHOpTh | 20000Academy
From the archive | ISO 20000 certification - Benefits and comparison with ITIL https://t.co/2JUkk225rq | 20000Academy
From the archive | ITIL Service-oriented accounting – Costs by IT organization https://t.co/tn4YBCVSR8 | 20000Academy
From the archive | ITIL Service Desk – importance of requirements and staffing https://t.co/F7EfiipJLq | 20000Academy
From the archive | ITIL Access Management: Granting access rights to those in need https://t.co/tIksSzWZSw | 20000Academy
From the archive | ITIL and ISO 20000 – Known Errors and Known Error Database https://t.co/3D9GryHe00 | 20000Academy
From the archive | ITIL Release & Deployment Management: Methods & early life support https://t.co/VysYJtCGL5 | 20000Academy
From the archive | ITIL Release and Deployment Management: Principles & Service Testing https://t.co/UNX33ivRXa | 20000Academy
From the archive | ITIL and ISO 20000 – 2013 year in review and what to expect in 2014 https://t.co/oypFfROMGz | 20000Academy
From the archive | ITIL supplier management – depending on third-party suppliers https://t.co/bvndqU4tMM | 20000Academy
From the archive | ITIL Technical Management Function – custodian of your expertise https://t.co/N6LdkqnArC | 20000Academy
From the archive | ITIL Financial Management – To charge or not to charge? https://t.co/vAYpnEQW91 | 20000Academy
From the archive | ITIL communication – setup of joint vocabulary and criteria https://t.co/Noj7CFtuvQ | 20000Academy
From the archive | ITIL Service Portfolio Management – Services, where do they come from? https://t.co/4heaR8o5F1 | 20000Academy
From the archive | ITIL Demand Management – shaping your supply https://t.co/FHwSLh0ZjL | 20000Academy
From the archive | ITIL Demand Management – shaping your supply https://t.co/3M9LARPgsY | 20000Academy
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