@AskVirginMoney
It's been 2 months since we applied for our product transfer. This has been a poor experience especially because now you have switched us onto a variable rate product which has nearly doubled our mortgage payments. Very stressful and disappointing
@AskVirginMoney Yes however every time I call they say I will get a response in 48 hours. It's already been another 48 hours and no response and we are now in May, so this will be the second month we have to pay an extortionate amount. It's not just the financial burden but the mental stress.
@O2 still waiting for my phone to arrive. I was told I could upgrade last Thursday, on Friday I received the wrong phone and was asked to post it back. I did this on Saturday and was told my new phone would arrive on Saturday, then Sunday and finally yesterday. It's now Tuesday!
@TeamKnowhowUK
Appaling service. Had a washing Machine delivered on 13th February. I had paid for an installation of this and when they came to install it, there was a part missing from the sink. We replaced the part and twice in a row the installation team has failed to turn up