Linda

Single mother living on the edge - of sanity ! business owner, mad matchbox 20 and Rob T fan, lover of good coffee and fine wine - oh and food, fitness fan

[Linda @20RealWorld]

@Telstra I'll just update you - now we are informed the modem will not be delivered and a new order will have to be placed #debacle

[Linda @20RealWorld]

@Telstra Business NBN installation - organised a month ago, connected 2 weeks ago - STILL no modem ??? I am over waiting for my Case Manager to let me know when my modem will arrive.... can somebody send me a modem......#frustrated #NBNfail

[Linda @20RealWorld]

@Telstra thanks Jo - this is the response I have had each time I have contacted telstra, still no action & left on hold today for 48 mins to learn - another week before the modem will arrive #telecommunicationsombudsman

[Linda @20RealWorld]

@Telstra wow .......still waiting - week 5 without a modem, was supposed to be delivered by last friday.. just sayin'...

[Linda @20RealWorld]

@Telstra SR 1-1476709244054

[Linda @20RealWorld]

@Telstra still waiting @Telstra ..... no modem, no phone call from the case manager... when can I expect to have this resolved so I can have internet access for my business ? I organised this connection in February #overit

[Linda @20RealWorld]

@Telstra Hi - still waiting for my call from the Complaint Case Manager, and of course still waiting for my modem. If someone could kindly call me today about my business NBN.........

[Linda @20RealWorld]

@Telstra still waiting - waiting for my modem, now I'm waiting for the call from this case manager you have assigned .........

[Linda @20RealWorld]

@Telstra wow ok, so potentially another week without internet ....

[Linda @20RealWorld]

@Telstra SR 1-1476709244054

[Linda @20RealWorld]

@Telstra Case Manager is Kunal - that's all the detail I have. Unfortunately when he emailed his details he neglected to provide a PIN number so I could contact him directly. I am waiting for a call back from him regarding the whereabouts and expected delivery date of the modem.

[Linda @20RealWorld]

@Telstra wow ok - that is the reference number I was given by email and the one I have been providing to the nbn connection management team during the hours I have spent on the phone to them trying to sort it out.....

[Linda @20RealWorld]

@Telstra thanks the order number is :1136041753

[Linda @20RealWorld]

@MissMatchRat20 @nkn03 @MatchboxTwenty @ThisIsRobThomas oh it looks so good... wish I was there.

[Linda @20RealWorld]

@MissMatchRat20 This stuff really works !

[Linda @20RealWorld]

@witchyrn @nkn03 @MissMatchRat20 @elisabethyseo love the glasses !!!!

[Linda @20RealWorld]

.. NBN connected yesterday to our business and NO internet for over 24 hours, and my case manager is unavailable #telstra #itshowweconnect

[Kim @matchboxaussie @MatchboxAussie]

LIVE on #Periscope https://t.co/wZAFxFj14I