Telstra

Need help? @Mention us in your post, and general queries will be answered between 8am-10pm AEDT. For account support, you can visit the MyTelstra app for assist

[Telstra @Telstra]

@Twinkocalypse Great question. I have it listed at 283–297 Bourke Street. - Matthew.

[Telstra @Telstra]

@thatcsdude It's a pretty fantastic piece of kit. Let us know what you think. - Matthew.

[Telstra @Telstra]

@Collin__G__Wood Also we'll always address you by name. "Dear customer" is never from us. - Matthew.

[Telstra @Telstra]

@jacojac @Microsoft @msftsecurity Thanks for confirming, Jack. That's an interesting one, as https://t.co/RTzOlGtgBf is loading normally for us over a Telstra mobile connection. We appreciate you flagging it, particularly as you're able to access Microsoft's other MSRC address without issue.

[Telstra @Telstra]

@Neville19121991 Hey Phillip, there doesn't appear to be any outages impacting your area at all, have you tried giving our troubleshooting tool a try yet? You can access this here - https://t.co/DVF8JOh1q8. -Febey

[Telstra @Telstra]

@DukeOfAustralis @ITU Based upon the dates shown in these screenshots, these appear to be older speed tests. Have you since tried completing speed tests utilising both the 4G and then the 5G network within the one location at all? (2/2) -Febey

[Telstra @Telstra]

@DukeOfAustralis @ITU While 5G is faster than 4G and generally provides an overall better user experience, there are occasions where this may not always be the case as speeds may vary due to location, local conditions, number of other users, hardware and software configuration. (1/2) -Febey

[Telstra @Telstra]

@BingIsBackBaby Totally understand that some accounts are impacted via our webmail option as well, however most customers have found greater success accessing their accounts via our webmail option directly! While we also aim to respond ASAP, we aren’t an instant messaging service via X! -Febey

[Telstra @Telstra]

@russbateman Hey Russ, we're aware of an issue impacting some customer's emails at the moment and are working towards a resolution ASAP. Have you tried accessing your emails via our webmail option? You can try this here - https://t.co/IrQuqEG8Q5. -Febey

[Telstra @Telstra]

@whatsarahdidnxt Hey Sarah, totally hear your frustrations, our team are working towards a resolution ASAP. Have you tried accessing your emails via our webmail option at all? You can try this here - https://t.co/IrQuqEG8Q5. -Febey

[Telstra @Telstra]

@HenryDa72595655 Totally understand how inconvenient impacted services can be, which is why our techs are working towards a resolution ASAP and will be updating the webpage above as more info is made available. (2/2) -Febey

[Telstra @Telstra]

@HenryDa72595655 Hey Henry, I can see there are some unplanned outages currently impacting mobile services within Loxton, which you can also view here - https://t.co/NmKknycE5i. (1/2) -Febey

[Telstra @Telstra]

@no_retreatx Thanks for clarifying. Do calls stay connected okay? - Matthew.

[Telstra @Telstra]

It started with texts.

Now it's checking the weather, loading maps when you're off-road, or WhatsApp'ing Mum an "I'm here".

From today, eligible customers using compatible devices can access selected apps with new satellite to mobile capabilities. https://t.co/c8HdrJQZ7d

[Telstra @Telstra]

@CoachJoshWood Can you send from a different email address? That team are best positioned to explore our options. - Matthew.

[Telstra @Telstra]

@no_retreatx How old's that modem, roughly? - Matthew.

[Telstra @Telstra]

@ashpree999 Thanks for your patience; and for raising this. You mentioned we closed the case; did we send an email at the time? (no personal info here please) - Matthew.

[Telstra @Telstra]

@bruzo2 Thanks for your patience in this, Bruce. Best give us a call on 13 22 00 or book a time to head in store - https://t.co/ZPV43GIWiM - with ID, to get this straightened out. Let me know how you go with it. - Matthew.