Emma Clark

25 - Nottingham - Senior supervisor, Rock city

[Emma Clark @22_emlou]

@Matalan Are you able to send me a DM so I can message you them? I can’t seem to direct message the page.

[Emma Clark @22_emlou]

Hi @Matalan Me and my mum visited store today (20% off £40 or more) I received the offer on my shop, however my mum did not. (We both spent over £40 and have our own Matalan cards) can anything be done about this? We did not realise the offer hadn’t been applied until home.

[Emma Clark @22_emlou]

@Matalan Hiya, the images below are of my receipt and my mums. Thanks for your help!

[Emma Clark @22_emlou]

@CostaCoffee expectation vs reality. Feel absolutely robbed and upset tbh 🫠🤣

[Emma Clark @22_emlou]

@Vans hello, received long sleeved Tee as a gift for Christmas, after 2 washes there’s a hole in the left sleeve where it joins to the cuff. Is there anything I can do about this? 😩

[Emma Clark @22_emlou]

@SnapfishUK do better. Don’t promise delivery before Christmas then change the delivery date after it’s dispatched 🫠🫠

[Emma Clark @22_emlou]

@BlacksHelpTeam my order was due to be delivered yesterday, but has been delayed by the courier after I sat in and waited for the delivery. Can’t get a response from them as to why it’s been delayed as it is with the courier not in a depot, can you help me please?

[Emma Clark @22_emlou]

@ubereats_uk ordered some groceries last night, but some items didn’t arrive. I have since been charged for the full order - how can I get my money back for what I didn’t receive? ☹️

[Emma Clark @22_emlou]

@trentbartonland are there delays on the skylink, from Nottingham to the airport?

7pm bus was on the live tracker, but had disappeared and not shown up 😬

[Emma Clark @22_emlou]

@trentbartonland No need to apologise, it happens. I just hadn’t seen anything about delays - didn’t want to be sat at the stop waiting for a bus that’s never arriving 😅

[Emma Clark @22_emlou]

@trentbartonland any changes to skylink today? Waiting for the 17:28 bus from sawley to Nottingham - was displaying on Hugo at 17:26 but no bus still?

[Emma Clark @22_emlou]

@trentbartonland The bus I was waiting for was to Nottingham?

[Emma Clark @22_emlou]

@Hermesparcels - didn’t ask for my delivery to be left in a safe space, however. Wouldn’t call next to bins exactly safe lol

[Emma Clark @22_emlou]

@Hermesparcels can you please advise the reason for the delays? And when I will actually receive my parcel?
I understand it’s a busy period of the year, but please don’t be a next day delivery courier if you can’t actually deliver next day 🥴

[Emma Clark @22_emlou]

@Hermesparcels is there a delay with deliveries?
Parcel was due for delivery yesterday (Thurs) but there was a ‘delay’ at 3am Thursday morning and now it’s stuck on ‘processing at hub’ at 8:40 this morning 😬

[Emma Clark @22_emlou]

@Primark I picked up some pjs with a 4-5 sticker on (for a gift) however when I’ve come to wrap them they’re actually 8-9yrs😱 i’ve no longer got the receipt, but would I be able to take them back for an exchange? 😬they’ve still got the tags on☺️

[Emma Clark @22_emlou]

@trentbartonland is there a delay with skylink buses? Been sat at the bus stop for 25 mins waiting for the 8:09 bus into Nottingham and it’s never arrived? 🤦🏼‍♀️

[Emma Clark @22_emlou]

@trentbartonland Thankyou for your help James, I’m now on a bus into town 🚌

[Emma Clark @22_emlou]

@trentbartonland Thanks. It did say there was one due 2 mins agai but it disappeared 🤦🏼‍♀️

[Emma Clark @22_emlou]

@trentbartonland Thankyou. At the bell, sawley. Going into Nottingham 🙂