23andMeSupport

23andMe Customer Care - We're here to help! Follow us on @23andMe for the latest updates and promotions.

[23andMeSupport @23andMeSupport]

@SpuriusLurco @23andMe Hi there - We'd like to look into this further. Send us a DM with your account email address and we'd be happy to assist you.

[23andMeSupport @23andMeSupport]

@michelle_tom @23andMe While our Trait reports analyze genetic variants known to influence each trait, most traits are influenced by additional genetic and nongenetic factors that are not included in our analyses. Learn more here: https://t.co/u2xrUPSNPG

[23andMeSupport @23andMeSupport]

@michiganroman @23andMe Hi Frank - Our Customer Care Team can help out. Submit a request at [email protected]. Hope that helps!

[23andMeSupport @23andMeSupport]

@JoeOris @23andMe Hi Joe - We only test for 44 out of 4,000+ BRCA variants known to increase cancer risk. More here: https://t.co/DXRmLXxvws. Send us a direct message with your account email address and we'd be happy to follow up.

[23andMeSupport @23andMeSupport]

@TheAdpco @23andMe Hi Gary - For assistance with password reset issues, contact our Customer Care Team here: https://t.co/bK1m1Yjchv

[23andMeSupport @23andMeSupport]

@HammerInTheA755 @23andMe Hi there - If you've contacted Customer Care, they will provide you with the most up-to-date information about your daughter's sample.

[23andMeSupport @23andMeSupport]

@toyelf @23andMe Hi - We don't currently offer our services in Korea.

[23andMeSupport @23andMeSupport]

@cuvauto @23andMe Hello - If you're still experiencing difficulties with resetting your password, contact our Customer Care Team here: https://t.co/d3ZO7GE1R2

[23andMeSupport @23andMeSupport]

@Dona635245 @23andMe Hi there - We'd be happy to assist your sister with gaining access to her account. Please have her contact us directly.

[23andMeSupport @23andMeSupport]

@dadaf3491 @23andMe Hi Andrew - Apologies for the confusion. Contact our Customer Care Team for support here: https://t.co/d3ZO7GE1R2

[23andMeSupport @23andMeSupport]

@RealWhiteFlow @23andMe Hi there - Our Customer Care Team can assist you with this. Submit a request here: https://t.co/d3ZO7GE1R2

[23andMeSupport @23andMeSupport]

@Jeremiah396775 @23andMe Hi Jeremiah - We can't speculate about the availability of certain features for non-Premium members but we'll keep you informed of any changes.

[23andMeSupport @23andMeSupport]

@skaggnelly @23andMe Hi there! Our Customer Care Team would be happy to assist you with. Submit a request here: https://t.co/d3ZO7GE1R2

[23andMeSupport @23andMeSupport]

@moderndayrev @23andMe Hi there - Our Customer Care Team can help you. Submit a request here: https://t.co/d3ZO7GE1R2

[23andMeSupport @23andMeSupport]

@Urbie367529 Hi there - Send us a DM and we'd be happy to help!

[23andMeSupport @23andMeSupport]

@SarahJ4EvrSioux @23andMe Hi there - Our Customer Care Team can assist you if you're still having difficulties accessing your account. Submit a request here: https://t.co/d3ZO7GE1R2

[23andMeSupport @23andMeSupport]

@richardsyeo @23andMe Hi Richard - If she's not seeing these reports within her account, it's likely that she needs to complete the ethnicity-related questions in her profile. You can find and edit these questions at any time from your account Settings here: https://t.co/xLXbef2Etf. Hope that helps!

[23andMeSupport @23andMeSupport]

@SadisticPenquin Note that this is an estimate and can sometimes take longer. Reach out to Customer Care for additional information here: https://t.co/d3ZO7GE1R2

[23andMeSupport @23andMeSupport]

@SadisticPenquin Results are typically available within 2-4 weeks from the time your sample reaches the lab.

[23andMeSupport @23andMeSupport]

@PDIGGY22 For questions regarding your results, contact our Customer Care Team here: https://t.co/d3ZO7GE1R2