@UIDAI@Aadhaar_Care The refreshed app has a great UI/UX, but there's a serious bug: multiple times, it forgets all registered profiles and requires re-registration. This defeats its purpose as a reliable virtual Aadhaar card when needed !! #TechTakes
#TechTakes
Businesses these days for customer support:
1. AI IVR / Chatbot (Autonomous models, not much effort)
2. Undertrained humans (Again, not much training/effort)
Businesses build less on product, more upon trust. Maybe we are building products but losing trust.
@zomatocare Thank You @zomatocare for your prompt action in this case. That helped restore my calm. And special kudos to your support staff in this matter. Also HBD ๐ค
@zomato@zomatocare Ordered vs Reality. ๐
Support's response: "The picture in the app and the actual item can differ," then they closed the case.
It's a cake, not paneer bhurji. ๐ No refund, no replacementโjust embarrassment. We had to skip the cake cutting. #PoorService
@zomatocare@zomatocare After phone conversation as well, did not get the appropriate intimation of action taken at your end. Please confirm to me, if you did resolve that for me. ๐๐ป
Hi @flipkartsupport
What to do in case:
1. The product I have received is fake.
2. To return, your app is asking me to visit Authorised Service Centre.
3. There is no option to connect with your customer care executives.
I need to return this product. Kindly assist.
@Uber_Support
Regarding my lost item, I am unable to contact driver partner through the app. Instead when tapping the call driver button, the IVRS says the mobile number is not the correct ! It's been 24 hours since raising the request. #urgent
@JioCare Why have you locked my Amazon Prime membership @amazonIN@PrimeVideoIN to something called Prime Basic ??!! I want to simply stop the control of Jio Postpaid of my own Prime Account. Why it has to be so difficult to give a button? ๐ค