@CitizenJournos2 Hi,
I am very sorry about the inconvenience you experienced with us.
Unfortunately, we are unable to assist you without the details we requested. Please send us a DM with the account details and we will be able to look into this for you.
Thanks,
Ksenia
@CitizenJournos2 Hi @ukReview1, To be assisted further, I would appreciate it if you could send me a private message with your account number, full name, the first line of address including your postcode, and date of birth for security purposes. -Cristina
@sassie_2013 Hi @sassie_2013, sorry for the experience you've had. Please send us a message privately with your full name, full address including postcode and date of birth so this can be looked into. - Jonafe
@theblackwatch01 Hi @theblackwatch01, I do apologies for the inconvenience this has caused you. To be assisted further please send us a direct message with your account number, full name, the first line of address including your postcode, and date of birth for security purposes.- Shiena
@DentonKirsty Hi @DentonKirsty, thanks for bringing this attention to us. I am sorry for the inconvenience this has caused you. I would appreciate it if you could send us a DM with your your full name, first line of the address, post code, and date of birth so that we can assist you. - Jenrico
@aligning_starzs Hi @aligning_starzs, I am sorry to hear that you have experienced some problems with our delivery. For further assistance could you send a DM to us with your account number, full name, address including your date of birth. -John
@unojen_wood Hi @unojen_wood, I'm sorry to know that your order cannot be cancelled. I would be glad to check this. I have sent you a DM. Please check your inbox. -Christina
@sadelta99 Hi @sadelta99, I do apologise for the inconvenience caused. Please send us a DM with your full name, date of birth, and full address to be assisted further. - Christina
@oblivious_me You may send a DM to us by visiting our twitter page and hit the message button. Please remove your reply to this tweet for security of the account. DM us with your account number, full name, first line of address and date of birth. -Thanks, Jay
@jar04916062 Hi @jar04916062, I'm sorry for the trouble that you've been experiencing. I'd love to assist you further please send us a DM with your account number, full name, the first line of address including your postcode, and date of birth for security purposes. - Chade
@jar04916062 Hi @jar04916062, sorry for the inconvenience- we'd love to help you where we can. Please DM us with your full name, full address and you date of birth so this can be looked into. -Florence
@Steffan_McMahon Hi, ๐
Thanks for your message it is highly appreciated๐
Yes payments are as normal. Please make sure to keep up to date with them to prevent any additional charged or arrears on your account.
Kind Regards, Hassnain
#StaySafe๐