@ACTFibernet no internet since yesterday, faced the same issue last week too. It seems that there is no permeant solution. Requesting to get it resolved permanently and waive off my internet bill of 2 days by extending my plan.
@ACTFibernet
No internet since 2 days no response on the ticket the ETA keeps getting pushed.
Take care of this ASAP and extend my subscription for the amount of time there was an issue from your end.
@excitel_rocks@excitel_rocks thank you for amazing service, Please don't call me for renewing my subscription, Won't be needing it. Getting the installation done now, Thank you @ACTFibernet for reaching out.
@excitel_rocks can't you guys give me a minimum of 20 Mbps speed when I pay for 50 Mbps. Is that so much to ask for. I'm getting 1 mbps speed since a week and your team doesn't seem to care about it.
@excitel_rocks What I think is, there is no escalation or anything you guys just copy past the same lines here on twitter and that's it. Nothing happens.
@excitel_rocks You should also give me an extension on my plan for 15 days, mentioned this to the support and they said because this is slow internet issue they can't give it. My internet speed is 100kbps. What do you expect me to do with this speed. I can barely send a message on WhatsApp.
@excitel_rocks Been 2 weeks now I'm contacting support daily and hearing the same sentence you keep repeating. DONT APOLOGIES JUST FIX THE INTERNET. Seems like I'm banging my head on the wall here. You have no respect for your customers.
@MetallicaNeo@excitel_rocks Which conversation are you referring to ? I called you yesterday the guy said he escalated the issue and will call back today. There is some serious miscommunication going on here. Just solve the issue, How hard it could be to provide a service that I'm paying for?
@excitel_rocks You keep saying someone will contact but no one does, Please come up with a solution and also extend my plan as you guys weren't able to solve the issue immediately.
@cars24india stop calling me daily asking if I have a car to sell. I don't even own a car. I'm tired of explaining this daily. I reached out to chat support and they just closed the chat without giving me a solution. JUST STOP CALLING ME.
If you are a young person outside in the streets late in the night. Hyderabad Police will just detain you. This only happens in certain neighborhoods where they claim crime rate is high.