Anshul

[Anshul @316_anshul]

@HOVERCRAFT50167 Joe root

[Ankit Dewan @ankitdewan]

@AirIndiaX, today one of your pilots, Capt. Virender Sejwal, assaulted me physically at T1, Delhi Airport.

Here are the facts of the matter,:
🔸 Me & my family were guided to use the security check that the staff uses (also the PRM check), because we had a 4 month old baby in a stroller.
🔸 The staff was cutting the queue ahead of me. On calling them out, Capt. Virender, who himself was doing the same thing, asked me if I was anpadh (uneducated), and couldn't read the signs that said this entry was for staff.
🔸 A verbal scuffle broke out.
🔸 Not able to excercise restraint, the AIX pilot proceeded to physically assault me, leaving me bloody. The blood in the photograph (first comment) on his shirt is also mine.

Here are my issues with the whole thing:
🔹 My holiday is ruined. The first thing I have done here is see a doctor.
🔹 My 7 year old daughter, who saw her father get assaulted brutally, is still traumatized & scared.
🔹 I have no clue how @DGCAIndia & @AirIndiaX can allow such pilots to fly. If they can't keep their cool in a scuffle, can they be trusted with the lives of hundreds of people in the sky?
🔹 How can @DelhiAirport get away with such mismanagement, combining staff entry with passengers carrying infants, creating chaos at a sensitive security area? I thought Airports were safe places!
🔹 I was forced to write a letter stating that I will not pursue this matter further ... It was either write that letter, or miss my flight and throw the 1.2 lakhs holiday bookings down the drain. @DelhiPolice, why can't I file a complaint after coming back? Must I sacrifice my money too, to seek justice? Will the CCTV footage disappear in the 2 days till I make it back to Delhi?

To my friends & well wishers, I am pretty shaken, but nothing permanent. Can't say the same about my daughter though. 😢

[Anshul @316_anshul]

@British_Airways The case number is 01996768

[Anshul @316_anshul]

@British_Airways What is the status and what action has been taken? Thanks