34SP.com

Manchester based WordPress experts with sustainability and community at the core of everything we do

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If you want to know more about how we will be handling the PHP critical update later today please keep an eye on our status page as we will update that at each step.

https://t.co/zZ38CyApEO

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All sites are now live. If you are still experiencing issues please contact our support team.

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We need to restart our cluster servers which will impact our professional and reseller hosting. Websites on these services will be offline until this completes. Please keep an eye on our status page for more information.

https://t.co/487uvRa8vZ

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@DCISue Hi Sue, as you also can’t access our site it is likely that you are experiencing an IP block. Can you DM us your IP address and I will unblock it for you. Laura

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@macgraphic That should be live for you now. We will post about the issue once we are able to get all sites live. Laura

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We are aware of an issue on our professional and reseller hosting. Please keep an eye on our status page for more information https://t.co/ttTyQ3LVzF

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@macgraphic Ok I am going to take a look for you now. Laura

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We will be performing scheduled maintenance on our WordPress Servers at 6am on Thursday 21st May to apply critical security updates. Visit https://t.co/ttTyQ3LVzF for updates.

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@jeremytuckerpix Hi Jeremy, have you contacted our support team? What’s the website in question?

[34SP.com @34SP]

We are currently restarting some of our WordPress servers to apply an important update. Websites on these servers will be down until the servers have completely restarted. Please keep an eye on our status page for updates

https://t.co/487uvRa8vZ

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@militarymatters You’re welcome. Glad we got it sorted 🙂

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@militarymatters Absolutely. Support will call you shortly.

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@militarymatters Support are here and taking calls! Please do send a number over and we’ll happily call. Or we can use the one on your account?

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@militarymatters Strange, that should be working fine. Could you call support or would you like us to call you?

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@bizzimummyUK It is loading ok for me

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@bizzimummyUK Have you contacted our support team to look at this? Laura

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@gsvalentine I am sure our support team would be happy to help if you contacted them

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@iainlee They will still do their best to help if those things are already in place