@Ciarn59438528 Thank you. I see from your subsequent reply that your tickets are for Walt Disney World. Unfortunately Disneyland California has not offered any extensions on tickets.
@alekbiskup Orders after 10th March weren’t processed. Therefore we were able to cancel and refund them or process the tickets when the customer requested.
@tinadeveney Hi there,
Please be advised we are experiencing an extremely high volume of requests and would ask for patience at this time.
Our customer service team are working through every email.
@sarahlynnmullis Hello,
Please be advised we have experienced an unprecedented number of emails and we’re working through them as quickly as we can.
We ask for your patience at this time.
We're pleased to see brand new online store Fetch launch today. @365Tickets and @dwedigital have collaborated to give Islander's restaurant quality food, essential & luxury products delivered direct to your door. Read here: https://t.co/Yt9T8lB1CQ and check out Fetch!
@tinadeveney Hello,
We are receiving an unprecedented number of emails and working through them as quickly as we can. Please be patient and we will respond as soon as we possibly can. This is a challenging situation for everybody.
@Banjo_Jones Hi,
We’re currently waiting to hear from the supplier and this may take longer than usual due to the unprecedented situation. We’ll be in touch as soon as we have an answer for you.
@Banjo_Jones Hi,
I'm really sorry there was a mixup our end and your email unfortunately wasn't responded to yet. I'm clarifying the situation and will get back to you as soon as I know more.