Jared Holtzhausen

[Jared Holtzhausen @3CDude]

In its 19 Feb 2026 reassessment letter, @DisChemLife acknowledged that my cognitive impairments are associated with chronic pain, spinal issues, depression, and anxiety. It also recorded that my physical symptoms significantly contribute to my mood and cognitive difficulties.

These are not my words — they are the insurer’s own findings.

The difficulty is this:

The specialist reports I submitted link those physical symptoms and impairments to the documented accidents underlying my disability claim.

Yet the insurer’s position is effectively:

• the impairments are real
• the physical symptoms materially contribute to them
• but they are not directly connected to any acute accidental injury

That is the central contradiction.

The issue is not whether impairments exist — the insurer accepts that they do. The issue is whether the accepted impairments are being causally disconnected from the accidents despite the specialist evidence and witness testimonies linking them.

A prior recommendation also relied on an incorrect accident date. I formally corrected that factual error with supporting evidence.

Despite that, the insurer continues to rely on the earlier outcome rather than engage with the corrected facts and the specialist evidence directly.

The matter is now before the @NFO_Ombud and the @fscasouthafrica.

If an insurer can acknowledge the impairments, acknowledge the physical contribution, and still deny the claim without resolving the causation properly, it raises an important question about how these matters are being assessed.

@fscasouthafrica @NFO_Ombud @WendyKnowler @Moneyweb @DailyMaverick @Dischem @DischemLife
#ConsumerRights #SAInsurance #CorporateAccountability
#Dischem #DisChemLife #InsuranceBadFaith #SouthAfrica

[Jared Holtzhausen @3CDude]

@DischemLife This isn’t a "dispute"—it’s a 22-month refusal to honor 4 specialist reports with ZERO independent medical evidence. @DisChemLife is ignoring its own 19 Feb admission of impairment.

NFOSA Case: 0027970
@fscasouthafrica @NFO_Ombud @WendyKnowler @Moneyweb @DailyMaverick (3/3)

[Jared Holtzhausen @3CDude]

@DischemLife Why is a 19 Feb admission of cognitive impairment being ignored? Deflecting to an outdated ruling based on factual errors is not "prompt resolution." It is a failure of Treating Customers Fairly (#TCF) principles.

#ConsumerRights #InsuranceBadFaith (2/3)

[Jared Holtzhausen @3CDude]

@Dischem @DischemLife For context, this is a formal regulatory matter with @fscasouthafrica (Ref: 1-389069) and @NFO_Ombud (Ref: 0027970). I will DM again, but I expect a response that addresses the medical truth of my case.

#DisChem #DisChemLife #InsuranceBadFaith
#FSCAsouthafrica #NFO_Ombud (3/3)

[Jared Holtzhausen @3CDude]

Hey @Dischem @Guardrisk, why is Dis-Chem Life ignoring emails?

I’ve submitted critical documents & sent multiple follow-ups with ZERO acknowledgment of receipt. This level of administrative negligence is unacceptable for a life insurer.

#Dischem #Insurance #ConsumerRights

[Jared Holtzhausen @3CDude]

@Dischem @DischemLife If you truly intend to ‘promptly resolve’ this, you must finally acknowledge the objective medical evidence that proves my disability. Stop deflecting to an outdated and contested ruling while ignoring specialist clinical facts already on your desk. (2/3) #TCF #ConsumerRights

[Jared Holtzhausen @3CDude]

@DischemLife @wendyknowler @Moneyweb @dailymaverick @fscasouthafrica @NFO_Ombud I am waiting for a response that addresses the medical truth of these four specialist reports.

When does @DisChem acknowledge the clinical facts already on their desk? @fscasouthafrica @NFO_Ombud (3/3)
#DisChemLife #FinancialJustice #SouthAfrica

[Jared Holtzhausen @3CDude]

@Dischem @DischemLife For context, this is a formal regulatory matter with @fscasouthafrica (Ref: 1-389069) and @NFO_Ombud (Ref: 0108060). I will DM again, but I expect a response that addresses the medical truth of my case.

#DisChem #DisChemLife #InsuranceBadFaith #FSCAsouthafrica #NFO_Ombud (3/3)

[Jared Holtzhausen @3CDude]

@Dischem Thank you @Dischem @DischemLife. My claim is already documented under Ticket #119306. My complete evidence bundle—including detailed reports from a Neuropsychologist, Psychologist, GP, and Osteopath—has been with your team for months. (1/3) #DisChem #DisChemLife #Insurance

[Jared Holtzhausen @3CDude]

@Dischem ...this is despite your own COO formally admitting in writing (19 Feb) that the actual accidents occurred in 2022/23. Acknowledging the correct dates while deliberately relying on a ruling based on the wrong year is a material contradiction. (2/2)
#NFOSA #Justice

[Jared Holtzhausen @3CDude]

@Dischem My formal complaint regarding your bad faith and mishandling of evidence is now with a new adjudicator at the NFOSA (assigned 17 March). You continue to hide behind a flawed recommendation that mistook a 2024 MRI date for an accident date... (1/2)
#Dischem #Insurance

[Jared Holtzhausen @3CDude]

@gdiamondguitar @BlockFi Daylight robbery. @Blockfi, you guys are a bunch of thieves!!

[Jared Holtzhausen @3CDude]

@AmazonHelp After seeking help with a problem that Amazon created on my order, I spoke with the following Associates: Victoria, Thiibikarani, Rose, Ashkay, JV, Gowri, Sankar, Archa, Masinadi, Amrith, Surya, AALOK and NONE were able to help me! WTF Amazon!?! Is anyone capable?!

[Jared Holtzhausen @3CDude]

@AmazonHelp YOUR SERVICE HAS GONE TO SHIT! WOW.

[Jared Holtzhausen @3CDude]

@AmazonHelp What has happened to your service??!? I have been dealing with your so called "Customer Service" and I want to pull my hair out. I don't think anyone speaks proper english because no one understands my issue.They just repeat themselves and suggest the same solutions!

[Jared Holtzhausen @3CDude]

@amazon What has happened to your service??!? I have been dealing with your so called "Customer Service" and I want to pull my hair out. I don't think anyone speaks proper english because no one understands my issue. They just repeat themselves and suggest the same solutions!