Dis-Chem

Wherever you are in your health journey, better health starts here.

[Dis-Chem @Dischem]

Hi Jimmy, thank you for reaching out and sharing your feedback with us. We're sorry to hear about your experience and appreciate you bringing it to our attention. Please send us a DM with your contact details and any additional information so that we can have our team look into this and revert accordingly.

[Dis-Chem @Dischem]

@Vuyiswa_Msweli Hi Vuyiswa, thank you for reaching out. Please be advised that we have followed up with the relevant team, and they will be in touch with you for additional assistance.

[Dis-Chem @Dischem]

Hi Luyanda, thank you for reaching out and bringing this to our attention. Please be advised that we can confirm that the individual is not employed by Dis-Chem, and the email address shared is not an official Dis-Chem communication channel. We encourage you to remain vigilant and avoid sharing any personal information. For legitimate Dis-Chem vacancies and career opportunities, please visit our official careers portal. https://t.co/p095WnDDFX

[Dis-Chem @Dischem]

Hi there, thanks for reaching out. Please be advised that the Better Rewards Card is our new loyalty card. It replaces the old partner cards and gives you access to all the Better Rewards benefits. You’ll need to obtain the new Better Rewards Card to qualify for promotional prices. You can request a replacement by visiting your nearest store for assistance, scanning the in-store QR code to receive a virtual card via WhatsApp, or by downloading the Dis-Chem App for quick and easy access. You can save 10% instantly on top of existing promotional prices, and enjoy ongoing discounts across a wide range of products from over 140 of South Africa’s most-loved brands. Additionally, you will receive an extra 5% discount on Better Rewards brands, valid for 30 days. This pharmacy boost renews each time you make a purchase at the dispensary or Self Medication counter. You can also earn an additional 5% discount when paying with a Capitec card. If you hold a Dis-Chem policy, you may qualify for savings ranging from 20% to 100% on Better Rewards brands, depending on your health rating and monthly premium. For more details on our updated programme, please visit the link provided.
https://t.co/T1iOhwjqXa. Should you require any further assistance please do not hesitate to contact us.

[Dis-Chem @Dischem]

@ahmedcpt Hi Ahmed. Thanks for reaching out. We would like to look into this and advise further. Kindly DM us with additional information so that we can better assist you. https://t.co/uxk94JGnre

[Dis-Chem @Dischem]

@TheDuke99939046 Hi there, thank you for reaching out and sharing your concerns with us. We would love to assist you in locating stock. Kindly send us a DM with your details so that we can look into this further and assist you accordingly. https://t.co/uxk94JGnre

[Dis-Chem @Dischem]

Hello, thank you for reaching out and sharing your feedback with us. We're sorry to hear about your experience and appreciate you bringing it to our attention. Please send us a DM with your contact details and any additional information so that we can have our team look into this and revert accordingly.

[Dis-Chem @Dischem]

@___Lebo____ Thank you, please be advised that we have escalated this to our team and further contact will be made with you.

[Dis-Chem @Dischem]

@Vuyiswa_Msweli Thank you for your feedback. Please be assured that the relevant team will review the matter and respond accordingly. https://t.co/uxk94JGnre

[Dis-Chem @Dischem]

Hi Lebo, thank you for reaching out and bringing this matter to our attention, please provide us with your contact information so that we could escalate the matter to our relevant team for further assistance. Should you require any further assistance please do not hesitate to contact us.

[Dis-Chem @Dischem]

Thank you for the feedback. We would like our team to look into this. Please send an email to [email protected], for the attention of the Social Media Team, including your full details, so that we can investigate the matter further and get in touch with you to provide further assistance.

[Dis-Chem @Dischem]

@Vuyiswa_Msweli Hi Vuyiswa, Thank you for reaching out. We’re sorry to hear about your experience and are concerned about this. We would appreciate the opportunity to gather more details regarding your concerns. Could you please DM us with additional information, so we can better assist you. https://t.co/uxk94JGnre

[Dis-Chem @Dischem]

Hi David, thank you for contacting us and bringing the matter to our attention. We are concerned to hear about your experience and would appreciate the opportunity to gather more details regarding your concerns. Could you kindly DM us with your full details and order number, so we can better assist you.

[Dis-Chem @Dischem]

@JohnPre09918537 Thank you for the feedback. We trust that our team has been in touch with you to provide further assistance regarding the matter. Should you require any further assistance, please do not hesitate to reach out to us. 💚 https://t.co/uxk94JGnre

[Dis-Chem @Dischem]

@Romankat Hi Roman. Thank you for reaching out. We apologise for the inconvenience caused. We would like to investigate the matter further and get in touch with you. Please DM us with your contact information, so we can better assist you. https://t.co/uxk94JGnre

[Dis-Chem @Dischem]

@BarbaraCurson Thank you for your feedback. Kindly provide us with your Careline ticket number, which typically starts with 800, so that we can escalate the matter to the relevant team for urgent attention and further assistance. Should you require any further assistance, please do not hesitate to contact us. We’ll be happy to assist.

[Dis-Chem @Dischem]

Hi Thelma, thank you for contacting us and bringing it to our attention. We are concerned to hear about your experience and would appreciate the opportunity to gather more details regarding your concerns. Please feel free to send us a message with additional information as well as your contact details.

[Dis-Chem @Dischem]

@JohnPre09918537 Thank you for the feedback. We would like our team to look into this and get in contact with you for further assistance. Please DM us with your contact details, so we can better assist you. https://t.co/uxk94JGnre

[Dis-Chem @Dischem]

Hi John, thank you for reaching out and bringing this matter to our attention. We recommend visiting your nearest Dis-Chem store and leaving your contact details with the team so that they can notify you as soon as the product becomes available in-store. We sincerely apologise for any frustration or inconvenience this may have caused and appreciate your understanding.

[Dis-Chem @Dischem]

@LBontleM You're most welcome. Thank you for sharing the update with us. 💚 https://t.co/uxk94JGnre