@UpholdInc@SMcLoughlin00@AmerBanker Perhaps this guy should focus more of his time on customer service... Even Uphold associates have commented on the terrible customer service. I HAVE RECEIPTS!! Shall I post them?
@UpholdInc@SMcLoughlin00 The only thing that makes Uphold different than our favorite exchange is the lousy customer service. Think I'm kidding folks? Try changing your email, password, or phone number. Uphold has a complete meltdown, accounts get frozen for weeks! I HAVE RECEIPTS!
@UpholdInc@SMcLoughlin00 I've "been onboard" since your beginning, the only thing that got left behind is your customer service. My account has now been in "review" stage for over 5 weeks, it sounds like Uphold should get onboard. Do you research people, before getting onboard this ship.
@UpholdMarkets@UpholdInc Hey Uphold, why not post the performances of your customer service? I know... because it's absolutely horrific. Even your associates have commented about the lousy customer service, I HAVE RECEIPTS!
@UpholdMarkets It's great to see Uphold posting about their platform and all the great things that they have going on. Unfortunately, they're leaving out the absolutely horrific customer service they offer.
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@UpholdInc@UpholdMarkets Hey Uphold, instead of posting garbage about how great you're doing, why don't you fix your customer service? It sucks! My account, like many others, is "under review" now for 3 weeks, WTF are you folks doing? Get your sh*t together or try another profession.
@UpholdInc Instead of posting useless crap everyday, you should focus on improving your customer service! My debit card is being declined AGAIN!!! WTF!!!!!
@UpholdInc Why is my debit card being declined again?? I never know if it's going to work or not. You people SUCK at running a business, the SEC should shut you down! Perhaps if you hired some competent people, this wouldn't happen. There's no excuse for this to keep happening.
@UpholdInc Why is my debit card being declined again?? I never know if it's going to work or not. You people SUCK at running a business, the SEC should shut you down! Perhaps if you hired some competent people, this wouldn't happen. There's no excuse for this to keep happening.
@UpholdInc Why is my debit card being declined again?? I never know if it's going to work or not. You people SUCK at running a business, the SEC should shut you down! Perhaps if you hired some competent people, this wouldn't happen. There's no excuse for this to keep happening.
@UpholdInc Why is my debit card being declined again?? I never know if it's going to work or not. You people SUCK at running a business, the SEC should shut you down! Perhaps if you hired some competent people, this wouldn't happen. There's no excuse for this to keep happening.
@UpholdInc@MHiesboeck Why is my debit card being declined again?? I never know if it's going to work or not. You people SUCK at running a business, the SEC should shut you down! Perhaps if you hired some competent people, this wouldn't happen. There's no excuse for this to keep happening.
@UpholdInc Why is my debit card being declined again?? I never know if it's going to work or not. You people SUCK at running a business, the SEC should shut you down! Perhaps if you hired some competent people, this wouldn't happen. There's no excuse for this to keep happening.
@UpholdInc@UpholdInc Why is my debit card being declined again?? I never know if it's going to work or not. You people SUCK at running a business, the SEC should shut you down! Perhaps if you hired some competent people, this wouldn't happen. There's no excuse for this to keep happening.
@uphold Every business and financial institution allows customers to change their address on the app or website, why is this so hard for Uphold to understand? It's absolutely pathetic! I'm not trying to withdraw funds, buy/sell crypto, or send money to other accounts!
@UpholdInc I have been trying for over a month to change my address. I've been transfered to at least a dozen different agents, my case has been escalated, and I've had new tickets created countless time. WTF?