@InstagramComms Hey @Meta@instagram@mosseri, is this the "Pro Support" we pay for?
My IG (@3qahuti) is disabled for 21 days due to a glitch. Your supervisor "Daryl" just closed my ticket after confusing Instagram with Facebook! Unprofessional.
Fix this glitch!
Case: 1326334949308789
@MetaNewsroom Hey @Meta@instagram@mosseri, is this the "Pro Support" we pay for?
My IG (@3qahuti) is disabled for 21 days due to a glitch. Your supervisor "Daryl" just closed my ticket after confusing Instagram with Facebook! Unprofessional.
Fix this glitch!
Case: 1326334949308789
@InstagramComms@InstagramComms@MetaNewsroom
Meta Verified subscriber since April 2026.
Account @3qahuti 228k followers disabled April 18.
Case 1326334949308789 stuck 25+ days due to system error.
Legal escalation sent to Meta on May 12.
Paying customers deserve priority support.
@InstagramComms "Day 20 of being locked out due to a technical glitch in selfie-verification. I am a Meta Verified subscriber! My Case ID is 1326334949308789. I’ve provided my Passport manually but still no fix. This is unacceptable for a paid service. Help! @Instagram@Meta@mosseri"
@InstagramComms@Meta@XCreators@mosseri I just finished a support session (ID: 1326334949308789) and was told it's been escalated to the "Dedicated Team."
I’ve provided my official ID manually because your automated system is broken. I need an urgent manual bypass NOW!
@InstagramComms@instagram@Meta