@Verizon makes it literally impossible to deactivate a line from your account. And they're hiding behind crappy AI to defend it. Why do not have customer service representatives working 24/7? Is it because you own too much market share? CRIMINAL. #crime#CORRUPTION#Washington
It's criminal how difficult it is to deactivate a line through @Verizon. Your "customer service" is a joke, as well as your the quality of your system when it involves my bill becoming cheaper every month. Surprisingly, it works just fine when it involves taking more of my money.