Emma Tweedie

[Emma Tweedie @536_emma]

@Sofology as a customer whose sofa just didn't arrive as scheduled I am facing a wall of silence! Your service is shocking and your treatment of customers is worse. You already have my order number. I have no choice but to proceed with legal advice now.

[Emma Tweedie @536_emma]

@SofologyHelp So my dad went in store to get answers today while I'm at work. Customer services then called me to say within 2 hours they'll call me back with a new delivery date. Then Nothing! Again. How can you treat customers like this?

[Emma Tweedie @536_emma]

@Sofology I booked the day off work yesterday for my agreed sofa delivery. Text & email confirmed delivery slot day before. Then nothing! No sofa. No phone call. Impossible to contact customer services number..cuts you off! Utter disappointment and really poor service. 3031482/1