@GooglePlay is your support system down? I need to speak to you about a payment you keep trying to take from a cancelled subscription but can't submit a support request without errors
@GooglePlay Of course. I cancelled a Strava subscription in May 2025. Since then, Google have continued to try and take a payment for it. I spoke to my bank who have blocked it but Google attempted again. The support feature just keeps coming up with errors, meaning I can't submit a request
@StravaSupport hi I keep getting a failed payment request to a subscription that I cancelled with you via Google play. Can you please look into this and ensure all payment requests are closed off your system?
@TicketmasterCS my wife's phone number on her account has been taken, and she has no access to it. Can you please amend the phone number on the account?