Rosh

[Rosh @70Rosh]

@flipkartsupport @Flipkart @SamsungIndia OD428980591060907100 is my order number.

[Rosh @70Rosh]

Purchased Samsung Galaxy S22 Ultra a week back. It was damaged. @Flipkart refused replacement because it was open-box delivery. Took it to @SamsungIndia only to be told it was activated a month before and that they can't take responsibility. Was told the same by Flipkart today.🤷‍♂️

[Rosh @70Rosh]

@flipkartsupport has been telling me everyday to wait for 24 hrs. This has been going on for a week, and today they told me the return window is closed. @Flipkart wants me to contact @SamsungIndia, and Samsung wants me to contact Flipkart. Neither wants to take responsibility.

[Rosh @70Rosh]

@SupportFli37540 @flipkartsupport @Flipkart I have tried calling customer support multiple times. I am here because that didn't quite work.

[Rosh @70Rosh]

@flipkartsupport My dad purchased a Samsung S22 Ultra, which was delivered yesterday. It turns out to be defective. Went to an authorized Samsung service center & they informed me that the phone was activated 1 month earlier (it was a used phone). @Flipkart is denying replacement