Benn

Canterbury /London

[Benn @76benn]

@TredzBikes

Your live chat isn’t working

Your call centre is closed due to staff training

You’ve lost my order

You said someone would call back they never did

Your service is rubbish

[Benn @76benn]

Hello @walkers_crisps Found this in some Doritos. Yum

[Benn @76benn]

Guess there’s no X admin at @rapha either

[Benn @76benn]

@rapha I completed a RCC survey expecting a 20% discount but heard nothing. I then emailed your customer services team to discover I can no longer email your customer services team. Can you email me the code?

[Benn @76benn]

@rapha I recently completed an RCC survey on the premise of a 20% discount but didn’t get one. I then emailed your customer services team to ask about it but it appears you don’t have one of those anymore ?

[Benn @76benn]

@rapha I took some time to complete an RCC survey recently. I interpreted I’d get a 20% discount code. Did I get this wrong?

[Benn @76benn]

@declanbyrne23 @spannawalker @tntsports @cyclingontnt I’ve come on here to see if anyone else noticed. Not sure how he felt about it but it didnt look good!

[Benn @76benn]

@HeathrowExpress is this correct? No trains at all today?

[Benn @76benn]

@WHOOP @whoop ?

[Benn @76benn]

@WHOOP how do I get return details following a thirty day free trial to prevent you automatically charging me for an annual subscription? Your customer service bots are useless

[Benn @76benn]

@WHOOP What a surprise - you’ve today charged me for a full year’s subscription!! How do I get my money back

[Benn @76benn]

@amobeirne It was bolted from the outside wasn’t it?

[Benn @76benn]

How did Aoife end up in that loft? #Thewomaninthewall

[Benn @76benn]

@rapha @PaulSmithDesign £295 for the shoes via @rapha members and £260 via Paul Smith??

[Benn @76benn]

@rapha how come the Rapha/ Paul Smith preorder is available via @PaulSmithDesign but not to your members (that I pay for)?

[Benn @76benn]

@rapha @PaulSmithDesign 2 days after a general public release is my point - anyone can preorder via Paul Smith

[Benn @76benn]

@DaveWSocial @benfitter The “single story” overflow was never full. That should have been an indication of demand.

[Benn @76benn]

@rapha Not wearing the hat I ordered as you sent me a winter collar. Not knowing when I’ll be sent the hat as you’re using AI and bots to answer emails rather than people. That sort of thing.

[Benn @76benn]

@wagamama_uk £14 for a bowl of white rice and a few prawns/ mangetout? Biggest con going. Perhaps the chef forgot the sauce?

[Benn @76benn]

@DeliverooHelp @Deliveroo It’s hasn’t been solved. I’ve dmd you

[Benn @76benn]

@DeliverooHelp @Deliveroo #deliveroo can you explain why I received a part order with more than one item missing, I received a refund for £1.60, significantly less than the cost, then to make things worse when flagging it to your customer services received the following?