@TredzBikes
Your live chat isn’t working
Your call centre is closed due to staff training
You’ve lost my order
You said someone would call back they never did
Your service is rubbish
@rapha I completed a RCC survey expecting a 20% discount but heard nothing. I then emailed your customer services team to discover I can no longer email your customer services team. Can you email me the code?
@rapha I recently completed an RCC survey on the premise of a 20% discount but didn’t get one. I then emailed your customer services team to ask about it but it appears you don’t have one of those anymore ?
@WHOOP how do I get return details following a thirty day free trial to prevent you automatically charging me for an annual subscription? Your customer service bots are useless
@rapha Not wearing the hat I ordered as you sent me a winter collar. Not knowing when I’ll be sent the hat as you’re using AI and bots to answer emails rather than people. That sort of thing.
@DeliverooHelp@Deliveroo#deliveroo can you explain why I received a part order with more than one item missing, I received a refund for £1.60, significantly less than the cost, then to make things worse when flagging it to your customer services received the following?