@TravelodgeUK had my bag stolen from the London central elephant & castle on the 28/12/25. Still waiting for a response from @TravelodgeUK as to what they are going to do about it. Poor customer service. No one has contacted myself regarding this matter. It’s been near 3 weeks.
Both my wife and I were left with nothing @TravelodgeUK couldn’t even offer us a toothbrush. Totally unacceptable. To be fair the manager has been reasonable but @TravelodgeUK say they will be in touch within 3-5 working days. I shouldnt have to be sorting. Poor customer service.