It's really sad that @GeniusMods won't cover return shipping when they send someone a controller that doesn't work. Haven't even had a chance to use the controller, arrived at my door broken ๐คทโโ๏ธ๐คฆโโ๏ธ
@GeniusMods why won't you all answer a phone call, respond to a voicemail (or 3), a text, emails, a message on Facebook, a tweet, or a message on Instagram. How do I get a working controller from you all or is taking people's money and sending faulty controllers your new thing?
@GeniusMods At a certain point you can't use Covid as an excuse anymore! Please respond to my emails, DMs, texts, voicemail messages, something! I've sent you my order number atleast 4 times now and the only response I've gotten is "DM us your order number" Really?!?!?!?
@GeniusMods anything??? It's been a week of me trying to contact you all and no response! How can you be a leader in elite controllers when you send out ones that don't even work??
@GeniusMods what does someone have to do to get a response from support? I've tried calling, texting, emailing, chatting, messaging on Instagram, and now here. I was sent a controller that doesn't work need to get a replacement or a refund so I can get one that actually does.