@paragrawat@HeyListenMedia@dpradhanbjp Kyu re bhikhari, 100-200 ke lie apna imaan bech khaega kya ๐๐๐๐คก
Baap ki chadhi fati padi hai, ghar pe chulhe ni jal re, aur ye dekho...
@excitel_rocks It has been almost 3-4 months now. I paid for the recharge which I never used. I never got a refund. I have filed a consumer complaint as well, but still no help was provided. Sad to see that we live in a country where brands like you are allowed to scam their customers openly.
@excitel_rocks It has been months, still nothing. I got a phone call claiming they will process the refund but in reality no refund was provided. I didn't even get a phone call in return. Dont know how such a big name in broadband industry can scam their customers like this. Seriously.
@excitel_rocks No one from your team has contacted me yet, not in DMs, not on call, customer care executive says the same thing every time "jald se jald issue resolve krenge" and it has been a month. Every time I contact excitel I get the same response "we are trying... Blah blah"....
@excitel_rocks "A little more time"
Is an entire month not enough?
Do you guys know how frustrating it is to not have any work done for a month just because a stupid wifi company does not have any router? I spent 1k for nothing, now I have no choice but to file a consumer court complaint
@excitel_rocks Ticket: 72051593
No response from customer care, regional office lady told me do whatever you want. I didn't even use my plan for even a day, still they wont initiate a refund. How shameless and irresponsible can you guys be? It has been a month since I raised the ticket!
@Sanjeev82324462 My ticket is open from 5th Apr.
Just get a connection from a better service provider like jio or airtel, at least they provide slightly better services.
Although I dont have very good experience with either of them, but its India, you have to choose between bad and worse.
@excitel_rocks At this point of time Im so fed up from your service that I just want a refund of my existing plan. No I dont want any new excuse, nor will I wait any longer than this. I dont want my router to be changed, I will simply get a connection from a better service provider.
@excitel_rocks After so many excuses and stupid reasons, the lady from the regional office literally said that "aapka router ni change hoga". She said that to my face. She told me that routers for your area have stopped coming and so we wont change your router. I mean what am I supposed to do?
@excitel_rocks When I call customer care, I have to wait for a stupid period of time until someone finally connects and says "sir aaj server maintenance pe hai, I cant open and check your ticket, please call back after 2 hours"
And guess what, after 2 hours, they tell u the same thing ๐๐
@excitel_rocks Upon reaching out to the regional office, several times, they keep telling me that "aaj ye sir ni aae", "aaj vo sir ni aae", and they kept telling me that we will definitely fix "tomorrow" but that tomorrow never came and it has been 7 days already. ๐
@excitel_rocks Absolutely pathetic service. My router was malfunctioning and it needed to be changed, I raised the request 1 week ago, for first 3 days, nobody came, then one day a technician came to collect the router since then there has been no update. Its like they dont even care.
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