Acube_8

[Acube_8 @8Acube]

@CareMagicpin @CareMagicpin Day 15+ and only consistent response is"Our team is looking into this."
Sadly,No update,no response, template repeated for 15+ days is not CX support.
@anshoo customer issue shouldn't require social media NCH, and ONDC complaints just to receive attention.

[Acube_8 @8Acube]

Customer question to Magicpin:
How can cancellation be "against policy" for 2 hours and then suddenly happen without customer consent?
Still awaiting answers after multiple escalations and NCH complaint.
#Magicpin #ConsumerRights @CareMagicpin @anshoo

[Acube_8 @8Acube]

@anshoo @mymagicpin A genuine question for @anshoo
Is there a functioning customer grievance process at Magicpin?15+ days, multiple escalations, NCH and ONDC complaints, I still have no grievance reference No,no email response, and no grievance authority handling the case.@CareMagicpin ID:328465831

[Acube_8 @8Acube]

@CareMagicpin The Order ID already shared in thread and your team confirmed the case was being reviewed.
Its concerning that the same info are being requested again instead of addressing the grievance. This highlights the lack of proper case handling and review.
Awaiting a response.
@anshoo

[Acube_8 @8Acube]

@CareMagicpin @CareMagicpin Despite assurances, have received no written response, no grievance reference number.
Now Escalated through NCH,ONDC due to continued lack of response.Still awaiting answers about policy contradiction, cancellation despite explicit refusal.@anshoo @ONDC_Official

[Acube_8 @8Acube]

@avinash27622 @CareMagicpin @jagograhakjago @mymagicpin Very true, i have been chasing for last 12 days and even the CEO has been tagged but no response from them.
Will file a complaint as well.
@jagograhakjago @CareMagicpin @anshoo

[Acube_8 @8Acube]

@CareMagicpin @CareMagicpin Still awaiting for the solution, Day 15 and still the issue remains unattended.
@anshoo @CareMagicpin @jagograhakjago

[Acube_8 @8Acube]

@CareMagicpin @CareMagicpin Received yet another call, unfortunately executive had not reviewed actual issue and only offer apologies.The questions remain unanswered. Arrange a call from grievance manager who know the case and can provide answers and a resolution, not just another apology call

[Acube_8 @8Acube]

@JioCare 6 days since payment. Salesperson has completely abandoned the case and stopped responding. JioCare keeps asking me to wait a few more days without any concrete update. Does a basic order provisioning issue really take this long while the customer is left without service

[Acube_8 @8Acube]

@JioCare 6 days since payment. Sale has completely abandoned the case, stopped responding. JioCare keeps asking me to wait a few more days without any concrete update. Does a basic order provisioning issue really take this long while the CX is left without service or accountability?

[Acube_8 @8Acube]

@JioCare @JioCare @RelianceIndLtd Jio AirFiber payment collected, invoice generated, portal shows installation pending, but local Jio office says the order is not visible in their system. Salesperson is unreachable and support cannot access the order. Need urgent solution.

[Acube_8 @8Acube]

@JioCare Dear Team, I have already shared and am waiting for your action on priority.
Kindly help to fix this as it's been 5 days after my payment and no response from any of your supporting team

[Acube_8 @8Acube]

@CareMagicpin @anshoo Unable to DM due to platform restrictions. Order ID:328465831

This matter has already been escalated through support, emails, LinkedIn, and NCH. Requesting a senior review and a written response regarding the cancellation despite refusal and policy contradiction.

[Acube_8 @8Acube]

Magicpin made me wait 2+ hours for a takeaway order, said cancellation wasn't possible, then cancelled it anyway despite my refusal.
Still no proper written explanation after multiple escalations.
NCH complaint filed.

#CustomerExperience #Magicpin
@CareMagicpin @anshoo

[Acube_8 @8Acube]

2+ hours wasted waiting for a paid takeaway order on Magicpin
Support said cancellation was NOT possible. Later admitted the order was never transmitted to the restaurant and cancelled it despite my refusal
Multiple escalations, no clear answers. NCH complaint filed.@CareMagicpin

[Acube_8 @8Acube]

@RelianceIndLtd @JioCare Payment collected, invoice generated, but Jio AirFiber order is stuck. Local office can't find the order, salesperson is unreachable, and support isn't helping. Request urgent intervention and escalation.

[Acube_8 @8Acube]

@JioCare Paid ₹807 for Jio AirFiber on 02-Jun. Invoice generated, but order is stuck at Installation. Salesperson not responding, local Jio office says order isn't visible in their system, and support can't access it. Please escalate and provide a complaint number.

[Acube_8 @8Acube]

@BPCLLPG No Solution yet, customer support team informed me of a post complaint I will receive a call but no call yet and there is no guarantee of delivery.
@narendramodi @BPCLimited @AmitShah

[Acube_8 @8Acube]

@BPCLimited @BPCLLPG
My Bharat Gas cylinder booked on 22/26 is still not delivered.
Distributor: Basaveshwara Agencies
Location: Judicial Layout

This is urgent. Please resolve TODAY.
Consumer No: 52878172)
Complaint ID :11387347

This is urgent My children are without food