Within the Trenches

Unveiling the world of 911 dispatch since 2010 True stories of heart-pounding calls, rescues, & education Follow to gain insight into real emergencies #IAM911

[Within the Trenches @911podcast]

This podcast shares true stories from 9-1-1 dispatch. Some funny, some horrifying. Watch this for a glimpse. RT

https://t.co/hiN2z4XVwj

[Within the Trenches @911podcast]

Open Mic Live (9/28/26) https://t.co/NfszD0XwIj

[Within the Trenches @911podcast]

Full Circle Moments with Distressed Callers

Ep. 673 clip featuring Christina, a peer support specialist, and 911 professional at Cary PD in NC, working on wellness beyond the headset.

#firstresponders #911dispatch #story #podcast

[Within the Trenches @911podcast]

Shoutout to these awesome 911 professionals, Deborah, and Cynthia, recipients of the 2026 Within the Trenches Continuing Education Scholarship. Keep being awesome, and thank you for what you do. Another big shoutout goes to my homie Halcyon of Under the Headset with Halcyon for her donation to one of the scholarships. It was a huge help. Thank you. 😊 Make sure to check out Halcyon on social media, her website https://t.co/GMJ3fMK6rQ, and see everything she has to offer. You won’t be sorry. 😎✌🏻

[Within the Trenches @911podcast]

Normally I would be getting ready to go LIVE for Open Mic but I’m going to be traveling so I will be going LIVE tomorrow night instead. I hope to see you there. I’m fresh back from the ranch and we have a ton to talk about. Cheers!

[Within the Trenches @911podcast]

Coping strategies and advice for new dispatchers entering the field. Episode 672 features Chantele, an Emergency Dispatcher with Maryland State Police. This episode is sponsored by RapidSOS. https://t.co/UA4DFJFpVi

[Within the Trenches @911podcast]

Within the Trenches Ep 672 https://t.co/qaxAftGWlc

[Within the Trenches @911podcast]

Caller was someone I knew

Ep. 672 clip features Chantele, an Emergency Dispatcher with the Maryland State Police.

#firstresponders #911dispatch #story

[Within the Trenches @911podcast]

Is your ECC an active RapidSOS user? I’m hitting the road soon and you could be one of my stops. During this tour I will record Within the Trenches podcast episodes with those on your team who are interested. I will also sit with one of your team members so that we can record a short video on how you use RapidSOS in your workflow. The link to register is below. The tour logistics and planning will start in November ‘26 and the tour will go throughout 2027. I hope to see you, capture some stories, and ask the question, Can you RapidSOS that?

Register here - https://t.co/AwgYteGnyW

[Within the Trenches @911podcast]

Real-life critical incidents, including officer-involved shootings, and their lasting effect on perspective and practice. Ep. 671 features Ashley, your friendly neighborhood 911 dispatcher out of Elkhart City, IN. This episode is sponsored by RapidSOS. https://t.co/VVFjkqommy

[Within the Trenches @911podcast]

Within the Trenches Ep 671 https://t.co/mgWUlt7ucy

[Within the Trenches @911podcast]

Dispatcher’s Role in Public CPR

Ep. 671 clip featuring Ashley, your friendly neighborhood 911 dispatcher out of Elkhart City, IN.

#firstresponders #911dispatch #podcast

[Within the Trenches @911podcast]

When the World Stopped

Notable quotes from episode 670 featuring four powerful stories of reflection of 9/11.

#quotes #firstresponders #911dispatch

[Within the Trenches @911podcast]

Earlier today I had an outstanding conversation with Samantha, Director at Scotland County 911, NC. It's an episode you do not want to miss. Samantha, it was an honor to chat with you, and it was so much fun, too. Thank you for what you do in our profession. Stay tuned. This episode drops in just a few weeks!

[Within the Trenches @911podcast]

Behind-the-scenes realities of working in public safety during a national tragedy. Episode 670 features four powerful stories that reflect on the 25th anniversary of 9/11. This episode is sponsored by RapidSOS. https://t.co/ZclJRhUIe5

[Within the Trenches @911podcast]

Within the Trenches Ep 670 https://t.co/4tp2hrfseX

[Within the Trenches @911podcast]

Voices from the past that we will never forget. #IAM911

[Within the Trenches @911podcast]

9/11 stories submitted to the #IAM911 movement. Thank you so much for sharing, and for what you do in our profession.

[Within the Trenches @911podcast]

A Place to Call Home: Camp Imagine Listening

A few weeks ago I shared a teaser about something coming soon. Well… here’s one more.

“What if there was a place where we didn’t have to rush because another class was about to begin? A place where there was time to talk, time to listen, time to laugh, time to fully open up, and maybe time to rest. A place where we could finally come up for air.”

Stay tuned.

#firstresponders #911dispatch #wellness

[Within the Trenches @911podcast]

Earlier today I had the honor of sitting down with my good friend, Cassie. We talked about her 30 year career in 911, how to prepare for retirement, and beyond the headset. It's an episode you don't want to miss. It'll drop in a few weeks. Thank you again Cassie!