Sourav Datta

[Sourav Datta @97_souravd]

@CardMavenIn So, I already have a card with Rs 13.25 lakhs limit. Suppose, I create a Rs 10 lakhs FD and opt for DCB Metal - do I get the card with separate limit of Rs 9 lakhs?

[Sourav Datta @97_souravd]

@Swiggy - Order No: 253301006104969. The add on items are missing from the order. Upon raising a query thru app, it is showing "pls rate the restaurant". No chat with agent option, nothing. I want the missing items refund - Rs 106 back. Is this the level of forgery u resort to?

[Sourav Datta @97_souravd]

@SwiggyCares Agreed. Can a one time exception be made for a customer since 2016-17 and no self cancellations recently?

[Sourav Datta @97_souravd]

@Swiggy Cancelled order #251401457107632, charged full cancellation fee for an item which is not prepared, but warned and handed over. Also, delivery person not assigned at time of cancellation. Either you refund the amount or else I am ready to stop ordering. @SwiggyCares

[Sourav Datta @97_souravd]

Dear @zomato when the restaurant is charging you Rs 469.80, why are you charging me Rs 510.98? Order# 8691195955, delivered with restaurant bill attached. See images below. Are you going to refund the extra amount or what? To verify my claim, please match the order # @zomatocare

[Sourav Datta @97_souravd]

@ankurmittal Yes same here, Starbucks store and local medical store - both using Pine Labs terminal. But worked today at Shoppers Stop Innoviti machine..

[Sourav Datta @97_souravd]

@AxisBank - Txn at Starbucks store failed using newly issued Horizon Credit Card thru Apple Pay. My iPhone successfully authenticated Face ID, however, POS showed transaction decline. Please help out with this issue.

[Sourav Datta @97_souravd]

@AmazonHelp @amazonIN Still unable to create return pickup request

[Sourav Datta @97_souravd]

@amazonIN - I want to return a product, but at the return page after selecting Mode of Refund, I am getting this error message (ss below). I have not even got the option to select return address, hence the default address will be the one where it is delivered. Pls help

[Sourav Datta @97_souravd]

@Kenu73 Just carried out a trxn using My Jio app, the experience was really next level. Kudos to @Apple for finally making Apple Pay go live in India

[Sourav Datta @97_souravd]

@AxisBank - Applied for a CC on 18th Sep; till date showing as processing. You guys take literally 7 days to assess my eligibility, even though I have a Burgundy SB A/c, and provided all my details. Ridiculous.

[Sourav Datta @97_souravd]

@amazonIN - I had raised a query regarding my order 171-2736123-9110707 (not received; but order marked as delivered). Pls close the query. The parcel has been located at the security counter. But pls educate your partners to at least inform customers before handing to security.

[Sourav Datta @97_souravd]

@IDFCFIRSTBank - awaiting your reply

[Sourav Datta @97_souravd]

@IDFCFIRSTBank - I wish to convert my existing Savings account to zero balance Quantum plus account. Please help me with the same without having to visit branch.

[Sourav Datta @97_souravd]

@stufflistings @sreejithmsp

[Sourav Datta @97_souravd]

@soumyajitt @SamsungMobile @SamsungIndia @sreejithmsp

[Sourav Datta @97_souravd]

@ViCustomerCare Hi, I have opted for Rs 2999 IR pack for my trip abroad. I have selected the start of the pack as 9th Feb. Will the IR get activated as soon as I land at the other country, or do I need to do something else other than IR pack request?

[Sourav Datta @97_souravd]

Hi @ViCustomerCare I am unable to make any calls from my Vi no. Also no incoming calls, but when forwarding it to another no, the calls are getting diverted to the second no. Please fix this issue. This is my primary no, can't compromise.

[Sourav Datta @97_souravd]

@Swiggy order no 223920575842293 delayed. Pls cancel the order and initiate a full refund.

[Sourav Datta @97_souravd]

Hi @airindia, pls share revised dep time of AI-2472 (CCU to BOM), as incoming aircraft from BOM is delayed.