@DJPJDave Good afternoon, thank you for your message. I'm sorry to hear about this. Please kindly send us a Direct message with your full name and address so we can look into this for you.
🚪It’s Fire Door Safety Week from 21 to 25 September 2026. Fire doors help keep escape routes, homes and shared areas safer.
📢Keep them closed, keep shared areas clear, and report any damage or concerns to us.
👉Find out more: https://t.co/3Fsf67fhec
#FireDoorSafetyWeek2026
📢It’s Gas Safety Week
We carry out free yearly gas safety checks in the homes we manage to help keep you safe.
If you smell gas or think there’s a leak, call the 24-hour National Gas Emergency number straight away on 0800 111 999.
#GasSafetyWeek#TakeNoChances
Our Customer Contact Centre will be closed on Monday 31 August. We’ll be open again on Tuesday 1 September from 8.30am. If you need to report an emergency repair while we’re closed, please call 0800 432 0077.
https://t.co/sJmRr4uxtS
If anti-social behaviour (ASB) is affecting you, we’re here to help.
ASB means actions that cause harassment, alarm or distress to others.
Report it through My Account, Live Chat or call us on 0800 432 0077.
Find out more on our website: https://t.co/8FFOqLoDQX
@AliWilson76 Hello Alistair, thank you for your message. The posts have been ordered and once received we will install them. Apologies for the delay with this.
💳Need to make a payment?💳
You can pay over the phone at a time that suits you. It’s quick, easy and available 24 hours a day, seven days a week.
☎️Call 0800 432 0077 to make a payment.
@A2DominionOwner Good morning, I see that it is advised in an earlier message that this may be Monroe house, please could you confirm? Just want to make sure that we will be getting the correct property manager to look into this.
🗨️ There are lots of ways to get in touch at a time that suits you. 💬
You can:
📲 Use Live Chat
🖥️ Log in to My Account, our customer portal
☎️ Call our Contact Centre on 0800 732 007
🏢 Visit one of our offices during opening hours.
Get in touch: https://t.co/2nlvYWmFa6
🗨️Have you tried our new chatbot?💬
It’s now live on our website and can answer common questions or point you to the information you need, at a time that suits you.
Visit: https://t.co/xRcjX4eFi2
@littlebeach1906 Good afternoon, we’re sorry to hear about the flooding in your home, especially so soon after moving in. We understand how difficult this must be for your family. Please send us a DM with your contact details and we’ll look into what happened and make sure the right team 1/2
@RobboSmart Thank you for your message Robert. I have asked our building services team to check with the contractor when works will commence. As soon as we get this we will come back to you to advise, this will be within the next two working days.
@Stevenf1979 Good morning Steven, I'm sorry to hear about your the shower repair. We'd really like to help resolve this. Please can you send us the details including your contact information via DM, so we can look into it for you.
☀️ Hot weather reminder: We're sharing some simple tips to help you stay safe and comfortable at home, along with important fire and home safety advice. If there are circumstances that may affect you during hot weather, please let us know. Read more: https://t.co/luORuLoX0a
@Tintriangl62624 Good morning Tin triangle, thank you for your message. We are sorry to hear about this. Can you kindly send us a DM, with your full name and address, so we can look into this issue as soon as possible. Momina