A2Dominion Help

Your home is where our heart is 💜

Talk to us 5 days a week - Monday to Friday, between 9am and 5pm 💬

[A2Dominion Help @A2DominionHelp]

@keriforster Good morning Keri, We're sorry to hear about this. Could you please send us a direct message with some more details regarding your query so that we can look into this for you and assist further.

[A2Dominion Help @A2DominionHelp]

@hackew31 Hi Hackew, Thank you for your message. We are sorry to hear that you are experiencing this issue.

An emergency repair was raised yesterday regarding the loss of hot water. Could you please let us know if you are still experiencing this problem, so we can look into it further.

[A2Dominion Help @A2DominionHelp]

@sofiacusano direct message with your address and contact details so we can look into this urgently and update you. 2/2

[A2Dominion Help @A2DominionHelp]

@sofiacusano Hi Sofia, We’re sorry to hear that you are without hot water again and that you have been unable to report the issue or receive a response. We understand how frustrating and inconvenient this must be, and we sincerely apologise for the inconvenience caused.

Please send us a 1/2

[A2Dominion Help @A2DominionHelp]

@AliWilson76 the repair is completed. Again, apologies for the delay with this repair. 2/2

[A2Dominion Help @A2DominionHelp]

@AliWilson76 Hi Alistair, thank you for your message. I am sorry to see that this is still ongoing. I have looked into this and can advise that an issue was identified that needed a specialist tradesman to attend. They have booked the repair back in for 18 November. This should be when 1/2

[A2Dominion Help @A2DominionHelp]

@SuziSooz86 Good morning Suzi, thank you for your message. We are sorry to hear about this. Can you kindly send us a direct message with your full name and address so we can look into this for you.

[A2Dominion Help @A2DominionHelp]

@14NewmanStRA Good morning, thank you for your message. Can you kindly send us a direct message with your full name and address so we can look into this for you.

[A2Dominion Help @A2DominionHelp]

October is Domestic Abuse Awareness Month. If you’re affected by domestic abuse, or worried about someone else, support is available. In an emergency, call 999, or contact the National Domestic Violence Helpline on 0808 200 0247. Find out more: https://t.co/gUlmOvvVfV

[A2Dominion Help @A2DominionHelp]

@DJPJDave Good afternoon, thank you for your message. I'm sorry to hear about this. Please kindly send us a Direct message with your full name and address so we can look into this for you.

[A2Dominion Help @A2DominionHelp]

🚪It’s Fire Door Safety Week from 21 to 25 September 2026. Fire doors help keep escape routes, homes and shared areas safer.
📢Keep them closed, keep shared areas clear, and report any damage or concerns to us.
👉Find out more: https://t.co/3Fsf67fhec
#FireDoorSafetyWeek2026

[A2Dominion Help @A2DominionHelp]

@Susu_42 Good morning Susu, thank you for reaching out to us. Please kindly check your inbox, as we have sent you a DM.

[A2Dominion Help @A2DominionHelp]

📢It’s Gas Safety Week
We carry out free yearly gas safety checks in the homes we manage to help keep you safe.
If you smell gas or think there’s a leak, call the 24-hour National Gas Emergency number straight away on 0800 111 999.
#GasSafetyWeek #TakeNoChances

[A2Dominion Help @A2DominionHelp]

Our Customer Contact Centre will be closed on Monday 31 August. We’ll be open again on Tuesday 1 September from 8.30am. If you need to report an emergency repair while we’re closed, please call 0800 432 0077.
https://t.co/sJmRr4uxtS

[A2Dominion Help @A2DominionHelp]

If anti-social behaviour (ASB) is affecting you, we’re here to help.
ASB means actions that cause harassment, alarm or distress to others.
Report it through My Account, Live Chat or call us on 0800 432 0077.
Find out more on our website: https://t.co/8FFOqLoDQX

[A2Dominion Help @A2DominionHelp]

💳Need to make a payment?💳
You can pay over the phone at a time that suits you. It’s quick, easy and available 24 hours a day, seven days a week.
☎️Call 0800 432 0077 to make a payment.

[A2Dominion Help @A2DominionHelp]

@A2DominionOwner Good morning, I see that it is advised in an earlier message that this may be Monroe house, please could you confirm? Just want to make sure that we will be getting the correct property manager to look into this.

[A2Dominion Help @A2DominionHelp]

🗨️ There are lots of ways to get in touch at a time that suits you. 💬

You can:
📲 Use Live Chat
🖥️ Log in to My Account, our customer portal
☎️ Call our Contact Centre on 0800 732 007
🏢 Visit one of our offices during opening hours.

Get in touch: https://t.co/2nlvYWmFa6

[A2Dominion Help @A2DominionHelp]

🗨️Have you tried our new chatbot?💬
It’s now live on our website and can answer common questions or point you to the information you need, at a time that suits you.
Visit: https://t.co/xRcjX4eFi2