@BondHouseTW8 Hi, thank you for bringing this to our attention. We are sorry to hear about the issue and appreciate you letting us know.
We have raised an urgent repair request with our contractors, to attend to assess and secure the hanging light and carry out any necessary repairs.
Weβre investing Β£16m to make homes warmer, healthier and cheaper to heat.
This includes improvements like better insulation, ventilation and more efficient heating systems.
Read more: https://t.co/Hb5GUBtdgU
Bank holiday opening times
Our Customer Contact Centre will be closed from 5.30pm today and reopen at 8.30am Tuesday 26 May.
Emergency repairs: 0800 432 0077
Details π https://t.co/bMEeV2ceeR
π§ Weβre regularly improving the Help Hub to make information clearer and easier to find.
For repairs, housing support or policies, itβs the best place to start.
π https://t.co/8AwjP7ZpfM
@RobboSmart Hi Robert, thank you for your message. I'm sorry to hear about this. I will pass your email onto the relevant team and they will be in touch with you directly. Please kindly send us a Dm if you require further assistance.
Bank holiday opening times
Our Customer Contact Centre will be closed from 5.30pm today and reopen at 8.30am Tuesday 5 May.
Emergency repairs: 0800 432 0077
Details π https://t.co/bMEeV2ceeR
@andrewcamp57658 shared spaces, such as resolving the overflowing bins at a block of flats. I hope this answers your question and if there's anything you need our help with, please send us a DM and we'll look into it. 2/2
@andrewcamp57658 Hi Andrew, thank you for your message. Our Neighbourhood Managers support residents with queries about their home which can include arranging a home visit to meet with them. They also help keep homes and communities safe which includes identifying and resolving issues in 1/2
@TroyClarkWhelan Hi Troy, thank you for your message. We are sorry to hear about this. Can you kindly send us a DM, with your full name and address, so we can look into this for you.
Easter bank holiday opening times
Our Customer Contact Centre will be closed from 5.30pm, Thursday 2 April and reopen at 8.30am, Tuesday 7 April.
Emergency repairs: call 0800 432 0077
Details π https://t.co/AzGt9Rbe3W
π Happy Easter to all who celebrate
@clareoffei Hi Clare, thank you for your message. We are sorry to hear about this. Can you kindly send us a DM, with your full name and address so we can assist you further.
@RobboSmart Hi, thank you for your message. We are sorry to hear about this. Can you kindly send us a DM with your full name and address so we can look into this for you urgently
Our domestic abuse support service puts your safety first. We help you access specialist services, advise on housing, and work with the police to keep you safe.
Learn more: https://t.co/WGeuQsOJa0
#DomesticAbuseSupport#SafeHomes