Brett

[Brett @AB_Ward]

@AmazonHelp Thank you - apparently a technical issue allowed the purchase

[Brett @AB_Ward]

@AmazonHelp how are you meant to contact Amazon for a Digital purchase? I an app was bought on my daughters tablet for $20 when ALL purchases from the app store are meant to require a password?

[Brett @AB_Ward]

@Investec I requested a change in banker over two weeks ago - both my wife and I are not happy with the interaction, or lack thereof, we've had from the banker - I was told it would be done, but once again, nothing? What is happening to your #service? Zero communication.

[Brett @AB_Ward]

@TAKEALOT Please advise what is happening with return: MRRN-RXBN5-8GMQ - the product was delivered in complete and can't be used. I was told feedback would be given in 24 hours, it has been 48 hours.

[Brett @AB_Ward]

@netflix I can see why people pirate instead of pay for such shit service and dead silence from netflix. Cancelling

[Brett @AB_Ward]

@ring could you confirm whether your doorbells can be used in coastal regions? We are 1km from the ocean.

[Brett @AB_Ward]

@cgsombud please take note how difficult online companies like @TAKEALOT make it for consumers to get basic consumer rights serviced. There is no escalation process, no complaints process, and no way to contact them besides their online forms which they flat out ignore.

[Brett @AB_Ward]

@TAKEALOT if you can please send me an email address to use for a cgso complaint? You are ignoring my request on all platforms which will be included in the complaint. #Disgusting #NoService.

[Brett @AB_Ward]

@Investec Thank you, I have been contacted - pity it seems to be happening more frequently with Investec.

[Brett @AB_Ward]

@Investec Has Investec travel closed in the last month, or what am I doing wrong? Ref: [Enquiry #TBI/91838] - no response from five direct emails since Monday. Emailed booktravel yesterday in the hopes of acknowledgement, also nothing as yet.

[Brett @AB_Ward]

@EasyEquities @CharlesHSavage Please note - your agents have never been great at responding to the actual issue, and - your continued service failures are why I am closing my holdings with you. This might be a small amount, but I willl go to the ombudsman on principle, my instruction to sell was 100% clear.

[Brett @AB_Ward]

@CharlesHSavage @EasyEquities I know you are desperate for money,now you're borderline trying to scam me-I already paid R150 to transfer my TFSA,and was clear it was acceptable if you transfered the entire holdings, now you're trying to charge me again for the remaining balance?

[Brett @AB_Ward]

@EasyEquities @CharlesHSavage I have already done that. 2224760

[Brett @AB_Ward]

Please note, I also have my instruction in writing that the partial shares can only be sold IF the cash balance is transferred with the holdings.I will log a complaint with the relevant board if this is how you're trying to raise funds.

[Brett @AB_Ward]

@EasyEquities Please advise why you use delay tactics to stop me moving my TFSA? Your "consultants" are now asking for the "Transfers authentication out" form for the 3rd time? Saying I've given no instruction for the transfer, which I've done repeatedly.

[Brett @AB_Ward]

@EasyEquities Please how advise how I can get a response to ticket 2201298? The information requested should be readily available - not something that takes investigating?

[Brett @AB_Ward]

@EasyEquities @CharlesHSavage Basically all that happens is your support responds that the issue is resolved for the 3rd time, until it happens again…? So nothing changes. #PoorExcuse #PoorService

[Brett @AB_Ward]

@CharlesHSavage @EasyEquities could you please advise why you always seem to cancel Forex transfers when it's in your favour? You also provide no notification, log back into account and the transaction is undone. Contacted support and told it's fixed... yet happened again today.

[Brett @AB_Ward]

@Investec @Investec obviously asking here is not yielding anything, one last try on helloPeter and then I guess I'll try your formal complaint process. Who would have figured that making PoPs downloadable are beyond the abilities of SAs supposed best private bank.

[Brett @AB_Ward]

@Investec your service is really dissapointing of late. complaints ignored. instalment sale, horrible experience. I'm still waiting for a response from Maxine, email sent Tuesday. Now I can't download PoP - and your Live Chat has chosen just to ignore me, 10min in to the chat?

[Brett @AB_Ward]

@Investec @Investec and no POP received by close of business. Impossible to get decent service these days. Great to see my ever escalating fees at work.