@ChrisM148653 Hi Chris, thanks for reaching out. I'm sorry you have had this experience. Could you send us a DM with some more information? Your full name, car registration and contact details? Thanks.
@gingerdad90 Hi James, we'd be happy to help, and our Autoparts team could sort this for you! Have you checked our website and entered your registration to see all available parts?
You can also contact us at [email protected] or call 0141 950 4018, and we can look into this. Take care!
@burnleymadmax Hi Charlotte, we're really sorry to hear how upsetting and frustrating this has been for you both. Please send us a DM with more information so we can look into this further and see how we can help. Thank you.
@MrsBigJock Hi there, we’re sorry to see this! Please send us a private message with the relevant contact details, the branch involved and the vehicle registration so we can look into this further. Thank you!
@agnewdt Hi Alan, thanks for reaching out. I'm sorry you have had this experience. Could you please send us a DM with some more information? We'd like to look into this for you.
@jblairreid Hi Blair,
We're sorry this happened. Could you let us know which branch you visited and when this was? We'd like to pass your feedback on, as this isn't the experience we want any prospective customer to have. Thank you.
@jblairreid We're saddened to hear this, Blair. We never want our customers to have a disappointing experience. Feel free to send us a DM with more information so we can look into this further. Thank you.
@Mhairiang26 Hi Chiara, we're sorry to hear this. You are still welcome to send us a DM if you wish to discuss this further. We would really like to help. Thank you.
@Gump15Liam Hi, we're sorry to hear you're still experiencing issues. We understand how frustrating this must be. We've sent you a DM to advise further. Thanks.
@Taylor13791 Thanks for letting us know about this, Taylor. We're sorry to hear you've been having trouble, and we'd really like the opportunity to help. Please send us a DM with a few more details and we'll make sure this is looked into. We look forward to hearing from you soon.
@ThePryces Hi Tracy, we're really sorry to hear there's been no progress and appreciate how frustrating that must be. We previously advised by DM that the person named on the order form should contact our Customer Service team on 0141 648 1088. They'll then be able to provide an update.
@Nick169698 Hi Nick, we're sorry to hear you are having trouble booking your car in. You are welcome to book your car in here https://t.co/AF1JSrqnoo. Alternatively, you can send us a DM and we will contact the branch to make sure they reach out to you. 😊 Always happy to help!
@davedemps13 We're sorry to hear you feel this way, David. We'd like to see what we can do to help. Please send us a DM with more information on what has happened and we will get right on the case for you. Thank you.
@GusMcCabe Thanks for this update, Gus. You are still welcome to send us a DM with more information and we can make sure these comments are added to to your case. Thanks again.
@juliesmith1791 Hi Julie, thank you for your message. I've received your DM and have sent you a response. We'll continue the conversation there and do our best to help. Thanks.