@MyntraSupport@myntra
Now your case manger is telling that it our fault but we can't refund you, Platform and COD charges that we have charges from you, two time received same answer I'm getting when it's completely your fault you should refund me full amount refund. #scam
@MyntraSupport@myntra
Now your case manger is telling that it our fault but we can't refund you, Platform and COD charges that we have charges from you, two time received same answer I'm getting when it's completely your fault you should refund me full amount refund. #scam
@MyntraSupport@myntra Now your case manger is telling that it our fault but we can't refund you, Platform and COD charges that we have charges from you, when it's completely your fault you should refund me full amount refund. #scam#myntra#CustomerExperience#cust
@MyntraSupport You are just telling me same thing from yesterday that our case manager will call but not getting any call I'm waiting since yesterday for the call
@MyntraSupport ordered Dennis Lingo Men Pink Slim Fit Casual Shirt of "M" Size from Myntra which cost me ₹529, I received it on 8 Jan but the return seal of product was already broken and I wanted to exchange it for "L" Size but I was unable to do so because of Broken Seal tag
Now I have just received refund of ₹499 which not included the ₹20 platform fee and ₹10 COD charge When It completely your fault you should refund me the remaining ₹30 ASSP
The return request and today on 12 jan the parcel has been pickup but I got refund of just ₹499 and not get refund of ₹20 platform fee and ₹10 COD fee. It completely your fault that you delivered the product without checking the return seal. Now I have just received refund
I talk to your @MyntraSupport there are telling that return has been placed by our end so after refund you can place request for that platform charges and Why should I pay for that when it completely your fault either exchange my product for 'L'size shirt or refund the full cost
Please provide me a exchange 'L' size shirt before 18 jan otherwise refund me INR 529 Rupees which the shirt was cost to me before 18 Jan because there is an family function in my family in which I have to wear this shirt
IN24010816360769442595
Order ID #1256500 30983881165601
@MyntraSupport I have request for exchange the order for 'L' Size shirt which I was unable to do because of Received Already broken return seal but you have placed a return why?
@myntra customer support is now not giving response to me they have closed the ticket without resolving my issue.. They are just creating confusion every time giving different answer