Adi C

[Adi C @ADINALAURA1976]

@PrincessCruises @PrincessCruises Seriously? This is how Princess Cruises handles complaints from loyal Platinum guests?
No attempt to retain a customer, no meaningful resolution. Just complete indifference.Your customer service has become disappointing as the incident that prompted my complaint.

[Adi C @ADINALAURA1976]

@PrincessCruises When I informed him that I would be canceling my $9,000 November 2027 cruise, which would likely generate another $8,000–$10,000 in onboard spending, his response was: “If that’s your choice, have a wonderful day. Maybe in the future you’ll come back.”Seriously?

[Adi C @ADINALAURA1976]

@PrincessCruises I just received a phone call from a Princess Cruises representative, and I must say, your customer service is an absolute joke.
Rather than offering any meaningful resolution to my complaint, he simply apologized and said I would no longer be contacted by cruise planners.

[Adi C @ADINALAURA1976]

@PrincessCruises Just did . I just copy paste you the exact the email I sent to [email protected]

[Adi C @ADINALAURA1976]

@explodingwalrus Yes

[Adi C @ADINALAURA1976]

@MeliaHotelsInt Yes @MeliaHotelsInt you want to get rid of people pretending you “sent messages to help” when in fact was zero help ! People needs to know you are careless and only take their money without any help

[Adi C @ADINALAURA1976]

@MeliaHotelsInt @MeliaHotelsInt You sent me the same message with no real help ! [email protected] HAS ZERO EMPATHY OR HELP ! Is this how you treat guests? What hospitality is this????

[Adi C @ADINALAURA1976]

@MeliaHotelsInt I contacted the email you provided, and Alfonso Freire responded saying that Melia does not handle third-party bookings and that I should go back to Expedia.This is clearly just a way to avoid taking responsibility being sent back and forth between Melia & Expedia with NO HELP

[Adi C @ADINALAURA1976]

@MeliaHotelsInt Shame on you and your Customer service representative ! ZERO HELP OR EMPATHY over canceled flights due to the war ! Your representative Dang Nguyen Anh Tuan (Melia Vinpearl Cam Ranh) denied any refund, credit or assistance and is now misrepresenting the situation.

[Adi C @ADINALAURA1976]

@MeliaHotelsInt @nookuboy SAME BS ANSWER “We sent you a mesage” WITH ZERO HELP ! SHAME ON YOU MELIA ! Your representative Dang Nguyen Anh Tuan (Melia Vinpearl Cam Ranh) denied any refund, credit or assistance and is now misrepresenting the situation. DISGUSTING CUSTOMER SERVICE

[Adi C @ADINALAURA1976]

@MeliaHotelsInt Shame on you.

I emailed [email protected] multiple times — no response, no help. Your representative Dang Nguyen Anh Tuan (Melia Vinpearl Cam Ranh) denied any refund, credit or assistance and is now misrepresenting the situation.
This is unacceptable customer service.

[Adi C @ADINALAURA1976]

@ExpediaTm__ Huge thank you to @Expedia for stepping in and making things right.
After a very stressful situation where the hotel refused a refund, Expedia took responsibility and issued a full refund.Special thanks to Bhawna from customer support she was the ONLY one who helped

[Adi C @ADINALAURA1976]

@saks @saks I see that Sujit replied and acknowledged my situation, but only apologize for any inconvenience which to me it seems that it is actually an automatic response. This is not customer service help. can you please look into it?

[Adi C @ADINALAURA1976]

@lufthansasTeam @Lufthansa_USA @lufthansa
Hi Bob , we keep dm-ing eachother for more than 6 weeks and all i hear is “We Will investigate”
My FB ID 39192796

[Adi C @ADINALAURA1976]

@lufthansa @Lufthansa_USA @lufthansa @Lufthansa_USA i just sent another message via Instagram. Can someone please respond?

[Adi C @ADINALAURA1976]

@lufthansa @Lufthansa_USA @lufthansa @Lufthansa_USA
Can you see my both messages sent to both of your accounts??? Please see bellow